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Topic: Reverting Account Balance  (Read 1207 times)

PGS28

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Reverting Account Balance
« on: December 15, 2019, 04:59:29 am »
Hello fellow FusionCashers!  Is anyone else's balance reverting to a decreased amount whenever you click My Account or Cash Out?

bostonphil

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Re: Reverting Account Balance
« Reply #1 on: December 15, 2019, 07:11:41 am »
Whenever you cash out, your account balance will go to zero because you have cashed out your earnings but it is different when you click on your account.  Then, you should just see your earnings and as you complete more offers, your earning should be adding up.

I am having no problems with my account balance but am not close to cashing out.

oldbuddy

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Re: Reverting Account Balance
« Reply #2 on: December 15, 2019, 07:24:59 am »
The only possible reason I see for this, is that the 180 days has expired between the last two times you looked at your account.

PGS28

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Re: Reverting Account Balance
« Reply #3 on: December 17, 2019, 12:35:39 am »
I haven't been able to cash out because I haven't met the bonus amount requirement (bc my balance keeps reverting) and I check into my acct and balance regularly. Thanks for trying to help guys! I've been on FC since 2010 I believe and have never seen this problem.

kataomoi

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Re: Reverting Account Balance
« Reply #4 on: December 17, 2019, 01:10:54 am »
Sorry to hear that your balance is decreasing. Unfortunately, your earnings expire after 6 months even if you log in often and you're active. You also need to make sure you have at least $15 from offer earnings at the time of your cashout otherwise you won't be able to cashout.

bostonphil

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Re: Reverting Account Balance
« Reply #5 on: December 17, 2019, 05:15:43 am »
I haven't been able to cash out because I haven't met the bonus amount requirement (bc my balance keeps reverting) and I check into my acct and balance regularly. Thanks for trying to help guys! I've been on FC since 2010 I believe and have never seen this problem.

I do not believe there is a bonus amount requirement but for me, the bonuses sure help. I think that you can earn the $25 in offers alone.

Since you have been on FC many years, you must have cashed out many times without any problems . You said that you have never had this problem before.

What is your balance right now? When was the last time that you cashed out? and are you working on FC every day?

bhdz

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Re: Reverting Account Balance
« Reply #6 on: December 17, 2019, 02:00:24 pm »
It seems to me that you came up against the 180 day cash out limit. This means you must cash out within 180 days, or your credits will begin to expire. As others have said, you must actually cash out within 180 days and not just simply remain active on the site. At this point, I'd recommend reaching the cash out minimum as quickly as possible and cashing out so you do not continue to lose credits.

PGS28

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Re: Reverting Account Balance
« Reply #7 on: December 18, 2019, 11:35:05 am »
It hasn't been 180 days since my last cash out, I'm currently at 25. 47, it reverted from 30.15 day before yesterday, and a couple of weeks ago it reverted from 33.68.  There was a period where I wasn't as active, I didn't think it had been 3 months but that must be the explanation because I've always known FC to be a quality site.  Thanks guys!!

I haven't been able to cash out because I haven't met the bonus amount requirement (bc my balance keeps reverting) and I check into my acct and balance regularly. Thanks for trying to help guys! I've been on FC since 2010 I believe and have never seen this problem.

I do not believe there is a bonus amount requirement but for me, the bonuses sure help. I think that you can earn the $25 in offers alone.

Since you have been on FC many years, you must have cashed out many times without any problems . You said that you have never had this problem before.

What is your balance right now? When was the last time that you cashed out? and are you working on FC every day?

kataomoi

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Re: Reverting Account Balance
« Reply #8 on: December 18, 2019, 03:25:04 pm »
Does it say in your earnings history if some credits were rejected? Perhaps you took some surveys and they were rejected, so they took back the amount you earned for those surveys. I heard that happens sometimes.

countrygirl12

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Re: Reverting Account Balance
« Reply #9 on: December 21, 2019, 12:50:48 pm »
I haven't been able to cash out because I haven't met the bonus amount requirement (bc my balance keeps reverting) and I check into my acct and balance regularly. Thanks for trying to help guys! I've been on FC since 2010 I believe and have never seen this problem.

Not really sure what you mean by reverting.  Reverting to what?  Don't try to sound too technical.  If the balance is decreasing you can go to where it shows all your credits and it should show if any were denied.  If so, meaning the money was later taken back, it should show you.  It will be in red and say denied.

I would say submit a support ticket but I have had one open for 4 months and still no response.  And it was even expedited to the highest level.  Which is funny since there is only 1 employee at Fusion Cash. lol

countrygirl12

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Re: Reverting Account Balance
« Reply #10 on: December 21, 2019, 12:52:32 pm »
I haven't been able to cash out because I haven't met the bonus amount requirement (bc my balance keeps reverting) and I check into my acct and balance regularly. Thanks for trying to help guys! I've been on FC since 2010 I believe and have never seen this problem.

I do not believe there is a bonus amount requirement but for me, the bonuses sure help. I think that you can earn the $25 in offers alone.

Since you have been on FC many years, you must have cashed out many times without any problems . You said that you have never had this problem before.

What is your balance right now? When was the last time that you cashed out? and are you working on FC every day?

You only need $15 in bonuses.  And a total of $25 to cash out.

berthabutt

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Re: Reverting Account Balance
« Reply #11 on: December 22, 2019, 04:56:09 am »
   Did you get a survey credit revoked or denied?    If you do surveys on a regular basis, this will happen from time to time.   :turkey:

oldbuddy

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Re: Reverting Account Balance
« Reply #12 on: December 22, 2019, 02:01:31 pm »

You only need $15 in bonuses.  And a total of $25 to cash out.
You got that backwards, you need $15 in OFFERS and a total of $25 to cash out.

bshee58

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Re: Reverting Account Balance
« Reply #13 on: December 22, 2019, 02:41:52 pm »
No, my earnings as i cashout is exactly what it is, no decrease in payout.

tuffys_daughtr

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Re: Reverting Account Balance
« Reply #14 on: December 22, 2019, 05:00:50 pm »

You only need $15 in bonuses.  And a total of $25 to cash out.
You got that backwards, you need $15 in OFFERS and a total of $25 to cash out.
Yes, she did, it's at least $15 in offers, and bonuses are just that, no minimum (or maximum for that matter) for them as long as you have $15 or more in offers.

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