Shipping problem

[Nancy5]

On Cyber Monday I ordered 3 things from Kohl’s.  2 tops and a sheet set.  Yesterday they came.  One top, another bag that was opened and nothing in it, and no sign of the other bag.  I called Kohl’s and they said they would send out another sheet set, but the other top was not sent out yet.  Now I guess I’ll just wait and see if I do get the other 2 items.

[countrygirl12]

And?

I have had 2 orders lost by FedEx so far this year and the items were resent.  I am having an issue right now with another, also FedEx grrr.  The company said they shipped it.  Well no you didn't because FedEx said they never received it.  So we are waiting until Monday.  I am all for ordering and not having to go to the store but it is annoying when stuff does not arrive or gets lost.

The delivery drivers are all complaining about having to deliver packages.  IT IS YOUR JOB!  What you signed up for. But anyway, seems a lot of them just don't care.

I don't know why someone would deliver you an empty bag.  That doesn't make sense.  Obviously you did not order an empty bag. I would complain to the shipper, ie FedEx, UPS, USPS or whomever about that one.

[debidoo]

I have had similar problems with shipped items recently the worst one was with a 70$ foot stool I ordered from Amazon who told me it was showing as received.  The way our community is it would be near impossible for a package to get stolen from by the front door but Amazon said they didn't really ship it to e-mail the actual vendor and that ticked me off they did that once before and so has Wal-mart (with somehing from "China")  I am cautious about ordering from either of them now.  Amazon made it right but wal-mart never did.

[countrygirl12]

I have had similar problems with shipped items recently the worst one was with a 70$ foot stool I ordered from Amazon who told me it was showing as received.  The way our community is it would be near impossible for a package to get stolen from by the front door but Amazon said they didn't really ship it to e-mail the actual vendor and that ticked me off they did that once before and so has Wal-mart (with somehing from "China")  I am cautious about ordering from either of them now.  Amazon made it right but wal-mart never did.

That is not Amazon's fault. You have to look and if it ships from someone else then you do have to contact them. Use to Amazon would have your back though.  And you do have to also be careful because there are people from China selling on Amazon now. I was ordering something for my mom and noticed one of the items said it would be here some time in Jan.  I was like woah, hold up here. I deleted that item from the cart.  And she told me she had seen some things that were shipping FROM CHINA.  I ordered something a couple years ago and when it took forever and I got to checking and it was coming from Canada.  And to add to insult when I tried to write a review and mentioned it shipping from CANADA Amazon refused to print my review.  They said I have to change it for it to be published.  Well why don't you write one for me saying what you want it to say!

[bshee58]

I don't really trust for things to get delivered on time when they are supposed too, if I can't get it the day of, like going to the actual store and buying it. Things like shipping during Holidays is always hectic.

[metsrock69]

I had this happen once through walmart. I always keep tabs on the tracking history and have a not on my door telling all packages delivery ring the bell. They always do and it is always good now. hopefully you get your stuff soon

[mardukblood2009]

Yeah, sometimes I think it is best just to shop in the store. I hate when stuff like that happens.

[countrygirl12]

I don't really trust for things to get delivered on time when they are supposed too, if I can't get it the day of, like going to the actual store and buying it. Things like shipping during Holidays is always hectic.

It is. But 99% of the time you will get the items when you are suppose to.  I would not wait until it was to be delivered around the 23rd or the 24th cause that is cutting it close but most things do actually get delivered.  And if it gets lost the company will ship it again.  And then if the first item gets "found" you just get 2 of them.

[countrygirl12]

I had this happen once through walmart. I always keep tabs on the tracking history and have a not on my door telling all packages delivery ring the bell. They always do and it is always good now. hopefully you get your stuff soon

Most times the don't even look at the door.  They leave the package and go.  Some will knock quick and go.  They have a lot to do.  So unless it is a sign for package they are not going to hang around.  I am signed up for the alerts on my phone so I know when it gets delivered.  I had one not long ago and I got an alert on my phone that said my FedEx had been delivered.  I went and looked at it was on the front porch.  They are not required to knock on your door.  Nor wait for you to come to the door.  Again, unless it is something that is signature required.  You can set up for all your packages to require a signature but you better be available to come to the door and to be at home when a package arrives.  I also know if you get to smart mouthed with them they can hold your packages at the nearest facility and you can go pick them up yourself.  I know of a situation where that happened.  Combo of her smart mouth and she kept saying her packages were never delivered.  So they told her she could just come to the nearest shipping facility and pick her packages up there.  About a 40 minute drive.

[sfreeman8]

I haven't had any of the problems YET. I know there will be a time it will happen. I always look at where an item is shipping from and if it's from another country, I don't order it. I try to find another seller with the same product that they probably got from thet wholesaler in the other country. If not, I just forget it.

One problem I do have is with Ebay lately. My preferred payment is PayPal yet more than once, they have charged my credit card. They just did it on Wednesday for an item for hubby's gift. This is a big item and I didn't want it on my CC. I immediately cancelled it within 2 minutes. I received confirmation from Ebay on the order, and a couple minutes later received the confirmation that I wanted to cancel, yet received an email from the company where the gift is coming from confirming my order.  I complained to Ebay via phone about this.  Ebay said I won't receive confirmation of cancellation from the company until Monday. Cyber week is over but I'm hoping this item will still be on sale. I'll go on Amazon and order the same thing and get 5% cash back from my CC.

[Tresbn00]

I heard that on time deliveries before Christmas will be difficult (this year) due to the late Thanksgiving. Ordering after Thanksgiving gives nerchants less than thirty days with which to get things shipped at the busiest shipping time of the year. I have been pretty good about not procrastinating and had over ninety percent of my holiday shopping done before Thanksgiving with everything but two items received and wrapped. I have vowed to stay away from brick and mortar stores/malls and been really good about sticking to it for the last three years. I still go to grocery stores because the quality of fresh produce and good cuts of beef/pork/poultry are important to me and dry goods end up being more expensive on line. Good luck and have a great holiday!

[mrisha]

If they lose an item you have purchased, let Amazon know so they will send an email to whoever is selling the item. Don't forget to click on the button to let Amazon know why you are sending it back.  The seller will send you an email to ask if you want a  repeat or a refund.  Back in the summer I  ordered a pair of sandals that was too big.  So I let Amazon know what the problem was, the seller and will get in touch with you.  In my case they didn't want the sandals back so we bargained for the amount they would refund me.  I countered for a higher price than their offer.  All was completed and Amazon let me know of the refund.

[countrygirl12]

I heard that on time deliveries before Christmas will be difficult (this year) due to the late Thanksgiving. Ordering after Thanksgiving gives nerchants less than thirty days with which to get things shipped at the busiest shipping time of the year. I have been pretty good about not procrastinating and had over ninety percent of my holiday shopping done before Thanksgiving with everything but two items received and wrapped. I have vowed to stay away from brick and mortar stores/malls and been really good about sticking to it for the last three years. I still go to grocery stores because the quality of fresh produce and good cuts of beef/pork/poultry are important to me and dry goods end up being more expensive on line. Good luck and have a great holiday!

I am so sick of hearing about the 'late Thanksgiving' and that should not make a difference.  You still have 4 weeks.  Most places are guaranteeing 2 day shipping lately.  Or even a week.  So it is on you, the person who orders.  If you order before Dec 20 you should not have any problems.  I have my shopping done.  If I order anything else it will be today or tomorrow from Amazon. I will cancel my free trial of Prime Monday or Tuesday.  I think Tuesday is the last day I have it free.  It is not worth paying for.

[countrygirl12]

If they lose an item you have purchased, let Amazon know so they will send an email to whoever is selling the item. Don't forget to click on the button to let Amazon know why you are sending it back.  The seller will send you an email to ask if you want a  repeat or a refund.  Back in the summer I  ordered a pair of sandals that was too big.  So I let Amazon know what the problem was, the seller and will get in touch with you.  In my case they didn't want the sandals back so we bargained for the amount they would refund me.  I countered for a higher price than their offer.  All was completed and Amazon let me know of the refund.

You bargained?  You ask for MORE than you paid to start with?  WHY would they give you more than you paid to start with?  Or maybe I am not understanding your post.  They should either take the stuff back and refund your money OR just tell you to keep it and refund your money - the amount you paid.  SO many people lie I guess they thought you would wear them any way and they could give you a partial refund and you get too big sandals for a cheaper price. lol

[makeblessed]

That is awful, hope you receive your missing items; that's why I am not particular about ordering things online; for me I just prefer to go to the store.