BO exception ticket response

[rwhite17]

Got a response to my support ticket this morning
Support Ticket Response
Dear Ron,
We have responded to your support ticket entitled "BO Exception"
Here is what our support agent wrote:
--
Thank you for reporting this issue. We are currently investigating users who have BO Exception. Your funds are not lost and will be issued to your bank account on file as soon as possible.

I did change to a check for Sept cashout til I know they get the issue fixed, but at least I got a response and know they are aware and working on it

[gwilson31]

Thanks for sharing that response.  I also have direct deposit and a BO(when I see that I think of Body Odor LOL) exception.