I guess Support is on a long vacation

[sfreeman8]

  It's now been 15 days since I entered a ticket to support. This happened last month, too. You can't tell me that everyone on this site submitted a support ticket before mine.....

They should be embarrassed that they are not addressing problems on this site.   

They expect US to follow the rules but they no longer do. It's not fair to the people that make THEM money.

[appy9104]

I just looked at your original post you are having trouble access crowdflower from explorer, is that still the issue? Try a different browser. I finally had to give up on explorer for web surfing this last week as it was getting bogged down so many places and I was getting messages that it  couldn't support the content.  I have started using Chrome for general surfing and let me tell you I wish I kicked explorer to the curb long ago, web pages load so much faster and don't get stuck.  I do Fusion Cash with FireFox and it work great.  Microsoft stopped updating explorer to force people to use Edge but that will only run on Windows 10.

PS  I never found support to be any help when they did answer,  the people in the forum are much more helpful

[sfreeman8]

I just looked at your original post you are having trouble access crowdflower from explorer, is that still the issue? Try a different browser. I finally had to give up on explorer for web surfing this last week as it was getting bogged down so many places and I was getting messages that it  couldn't support the content.  I have started using Chrome for general surfing and let me tell you I wish I kicked explorer to the curb long ago, web pages load so much faster and don't get stuck.  I do Fusion Cash with FireFox and it work great.  Microsoft stopped updating explorer to force people to use Edge but that will only run on Windows 10.

PS  I never found support to be any help when they did answer,  the people in the forum are much more helpful

No, using Chrome.  I tried using IE but it was horrible so went back to Chrome immediately. I see that others had trouble at the same time.  I'm just not getting credit for work I did and it's on the Fusion Cash side because I also submitted a ticket to Crowdflower. They said it wasn't their work/job. So, i'm still waiting for FC to take care of this. I wouldn't complain if it was only a penny or two, but this is a nice chunk of change.

I also feel that because I have complained about the lack of support that I'm not going to be getting that job anymore. Nothing to do since yesterday afternoon. It's a waste.  On the one other site I work on, I earned $0.30 in 4 hours while here I earned 1 cent in the same amount of time. That tells me that somebody's making a bunch o' money and it's not us on this site. So, after I cash out next month (because I'm nowhere near being able to do it this month, I think I'll make myself real scarce on here.

It used to be a great site for making money and I could cash out every month but every year, it takes longer and longer to cash out. I'm now up to 3 month's before I can cash out. There aren't many offers or surveys I can qualify for anymore.  If you have lots of referrals, it would pay, but after 4 years, I could only garner 2 and they haven't had any activity for almost a year. Guess they gave up, too.

[InfuseMe1]

believe searching the forum is the best way to get a quick answer and figure out issues without having to wait for an answer - I did that and found what I needed - got tired of waiting for a reply and learned new things, so - worth it!   

[potluck6]

Good thing i now no not to issue a support ticket. Dont know what the problem but if its a survey for change id let it go. You have bigger fish to fry or a couple little ones.

[kaat1220]

What I do not understand is why they don't hire additional support. I think either the owner and/or one other person is doing a job meant for a larger group of people.

I rarely put in a support ticket unless it's a technical glitch, and it's the only way to get their attention. Even then, they take a long time to respond.