BAD tippers

[linderlizzie]

The first thing the manger or owner should have done was call the credit company, they in turn would have called the man.  Then he should have come down to the restaurant and had the cc voided and repaid the correct amount with a tip for the young lady for being honest plus the  work of serving him.  So he was at fault but  so was the restaurant for not following through with it and checking with the man.  Yep things happen.

Good answer! Could not have said it better myself. The guy was clearly in the wrong to blame them for his own error.

If he had nicely said it was a mistake and still gave her a tip, it would have been better for all.

I do think that he should have gotten the money back, though, even if it was a dumb mistake on his part.

[countrygirl12]

This could have all been avoided if they had just asked the customer instead of discussing it among themselves and leaving the one person it truly involved out of it all.

Except that in MOST cases (this is consistently true with my wife and I anyway) you leave your tip and then you depart the restaurant.  The customer is more often than not not around to ask, which is why my daughter instead asked the managers for their input/advice.


So here, the customer voluntarily took himself out of the discussion; he was not intentionally left out.

I was going to make this point. I see it all the time, people fill in their receipts and walk away, a lot of times they never even see the server again.

How can this be?  How do you fill in the receipt and then never see an employee again?  They have to give you your card back.  You don't fill in the receipt and walk away and your card be ran later.

In my experience they usually bring you the check, take the card and only run it for the original amount. You add the tip when you're signing it and you leave that receipt on the table when you leave. I always have to wait for them to process the correct amount for a few days( taking off the original pending charge and doing the final amount with the tip.) to see how much money I actually have in my account.

I have NEVER seen this and would  NEVER go for this.  Any time I have been with someone who uses a card they run the card and bring it back.  It shows as pending because the transaction is not complete yet.  All your transactions will show that.  I know there was a restaurant here in my town that got caught adding a tip when someone used a card.  Even on to go orders.  They were warning people not to use a debit card or credit card there.  I would be irate if someone added a tip to my total and I was not aware.

[countrygirl12]

human error if it were my mistake i woud of asked for it back but given he lady a decent tip.

It sounds like he feels like she done it on purpose.  We only have one side of the story here.  If I had this happen to me and I thought the wait staff were trying to steal money from me I would not leave them a tip at all.  If HE added the two numbers together then I do not see how he can blame any one but himself.  Maybe he meant to write 3.00 and put 300 and was on his phone and not paying attention and added 300 plus 25 or whatever it was and was not paying attention.  I would have to see the receipt and hear his side of the story as well.  I have seen where a waitress got a huge tip and knew it was a mistake and laughed and stuck the money in her pocket.

When I was in hs a older lady came in and ate and left a tip it was like 3 or 4 dollars except there was a 20 stuck in the middle of the ones.  I am sure the lady did not mean to do that.  And she was at the register and the waitress just laughed and put the money in her pocket.  So this lady probably done without other stuff because of a greedy waitress.  Oh this waitress also stole tip money from other waitresses.  There were about 3 of them who done it all the time.  Managers knew but refused to do anything about it.

[teresa3200]

My daughter is also a server/bartender. She has told me about customers leaving large tips over the years to her or to others. People do that! Your daughter had no reason to think he didn't really leave the tip. Especially if he added the amount on the bottom. I feel so bad for your daughter for having to go through this ordeal.

[nannycoe1]

I wish they had saved the ticket to show the man

[Bonami]

There are places that add service charge so you do not have to tip. And sometimes customers are not even aware of it and you can see the servers laughing or giggling over getting a double tip. Of course, there are customers that do not tip at all even though they got great service.

Life goes on and there are all types of people everywhere you go and you only hope you can meet the good ones. 

[countrygirl12]

My daughter is also a server/bartender. She has told me about customers leaving large tips over the years to her or to others. People do that! Your daughter had no reason to think he didn't really leave the tip. Especially if he added the amount on the bottom. I feel so bad for your daughter for having to go through this ordeal.

If they really thought there was no mistake then why did they hold the money at the restaurant for a week before letting her have it?  If I were the server I would not have given the money back.  Would have said sorry I already used it to pay bills.  Let him duke it out with the restaurant.

[countrygirl12]

I wish they had saved the ticket to show the man

They would still have it.  They don't throw that stuff away.

[countrygirl12]

There are places that add service charge so you do not have to tip. And sometimes customers are not even aware of it and you can see the servers laughing or giggling over getting a double tip. Of course, there are customers that do not tip at all even though they got great service.

Life goes on and there are all types of people everywhere you go and you only hope you can meet the good ones. 

That is why you pay with cash.  I would never go to a place that auto adds a tip if I pay with a credit card or what ever.  And that is actually illegal unless you TELL THE CUSTOMER it is happening.  This is also a reason a lot of people do not leave a tip.  The waitress gets the hit if the restaurant screws the customer over.  May not be fair but it is how it is.   I know there was one local that was adding like 10% or so and when they were outed on a local gossip site as well as Facebook it cost them a lot of business.  And when I went to pick up a take out order there I knew how much the food was (a special deal they run) and how much tax is and how much my total was.  I also informed them there had better not be a "tip" added to my total.  And there wasn't.

[UGetPaid]

I have NEVER seen this and would  NEVER go for this. 

I mean no disrespect by this, but countrygirl, if you have never seen this, then you have to be living under rock because this is how it is done EVERYWHERE. The customer adds the tip and signature AFTER the initial bill is run through on the credit card, and the restaurant then finalizes the bill with the added tip AFTER the customer has signed and 999 times out of 1000 has departed the premises.

[UGetPaid]

I wish they had saved the ticket to show the man

They would still have it.  They don't throw that stuff away.

I am not 100% certain of this because I was not there and she relayed the details to her mom and not to me directly, but I am fairly certain that they DID save the receipt and showed it to the man, but he was causing such a scene that it did not matter.  He kept saying, "She should have known it was a mistake!"    It was all in his handwriting, but he would not own up to it being HIS mistake.