You get an extra $10 in change, what do you do?

[catchow]

Did you call coorporate and let them know? I would, if you still have your receipt it would tell who cashier was, and they could tell who manager was that day

[autumnsparklemom]

At least you were honest. Not a whole lot folks would do that.

[h_padgett]

Interesting that this was Walmart, too.  I would sure like to know what goes on in their training.  I am not really mad, since taking the $10 would have been the same as stealing in my mind, but I AM frustrated that instead of being thanked for being honest, I was made to feel embarrassed for holding up the line.  The easier thing to do would have been to take the $$ and say nothing, but I was not brought up that way and I would have felt guilty.  Maybe the cashier was scared she would get in trouble?  But for a manager to act like this situation was SUCH as burden was laughable.

As a former employee, I can tell you that training is minimal. It's like "Oh, you don't know how to check? Well, just wing it." I was a floor associate forced into learning how to cashier because they were "short handed", so instead of them hiring more cashiers and letting me do my job stocking my department and making it look neat and assisting customers with finding what they needed, I frequently got called up front.

Even when I later took a promotion to department manager, I still spent more time on a register than in my own department (of which I was the ONLY daytime associate). Not long after I was stepped down for "not completing my duties as a department manager" and I was given the choice of moving to the back room or, shock, going up front to be a permanent cashier.

I chose the back room out of spite (I know full well what they were doing), but once they changed the hours for that position, I had to move again to accommodate the hours I needed and ended up in the bakery as a cake decorator - in which I had to learn to bake bread and stock the floor because, once again, "short handed", in addition to filling cake orders.

This was all in the span of almost 4 years, and I finally got tired of being pulled in 5 million directions at once and getting scolded for the extra things added to my plate that 8 hours wouldn't cover in a day for a single person, not to mention being yelled at by customers for things I had absolutely no control over. All of the stress started affecting me mentally and physically and my health began to suffer, so my husband and I agreed that I needed to leave. I left less than a month before my 4th anniversary (I left this past June) and I haven't looked back.

Retail is too often such a thankless job from both sides, management and customers, so I personally thank you for being patient and honest as well as apologize for such rude behavior from management. I've been in the place of a cashier in a Walmart and sometimes things happen throughout the day that get you rattled and your mind isn't always where it should be, but it's the kind people who make things a whole lot more bearable.

[patriciaeclevenger]

You did the right thing  and in the end that's all that matters however, what a bummer that it was such a frustrating situation.

[Jcvinet]

LOL! thank you for the story. That cashier is quite dull. I think you confused her when you gave her the penny

[jenniferhoder]

If I notice it, I tell the cashier right away. It's the right thing to do!

[madeara]

I would have done the same thing.  Good for you!

[JediJohnnie]

While I'd have tried to rectify the situation, if the guy was insistent, I wouldn't bother arguing with him. I'd accept it as a $10 gift. lol

[teresa3200]

Good for you! I sometimes wonder if they have taken math out of our schools or if they are just ignoring some kids and passing them and not noticing that they haven't learned a thing.

[squirrelgirl44]

It's really astounding how dumb/lazy people have gotten. You cannot rely on technology/computers/cash registers. People need to be able to do basic math if they work in the service industry!!

[adriarobi]

I agree with PGS28. Find a way to help someone who needs it.

Then you have no guilt to carry, and it turned into a blessing for someone else.

 

[judylucas]

I agree that giving money back was the correct thing to do  honesty is always best but I also think notifying the corp offices is a must do

[hotei]

Odd reaction , but we live in a society where if you had left with the extra money someone might hunt you down and charge you with a crime..Go Figure .. you probably had it coming in the grand scheme of things but i respect that you did what in your heart seemed right...more power to you