Let's talk about...Anything!

[MichelleHW101]

Looks Like I don’t have to pay best buy after all (thank goodness) to plug in my dvd player (which I thought I did).  The tv stand itself apparently is designed with two ‘pockets’ in the walls.  All I had to do was follow the plug in the outlet to the tv stand to find out which one the surge protector was hiding in.  Once I did that all I had to do was open the back of the pocket and pull out the surge protector, plug in the dvd player, put all the stuff back then turn it on.  It works great.   

[MichelleHW101]

I miss the calendar app that used to be on the screen with Window 7.  Windows ten you have to click on the time to get it. 

[MichelleHW101]

I use a lot of fonts for specific things but the problem is I need to make a list because of how many I have.  Whenever I want to do, say a Christmas card, I just can’t remember which fonts are the Christmas ones.  If I do a search in the font folder it only brings up the ones with Christmas in the title.

[MichelleHW101]

My desktop is cluttered with the Sticky Notes since I haven’t quiet got the hang of the One Note app yet.

[sharae90]

I need a gaming pc. There's so many choices. I need them all!

[MichelleHW101]

Had a windows phone for a number of years now (I only change when the phone dies) and it worked great no trouble…until this last lousy update.  8.1 I think it is.  Now all it does is ask for a security code.  I can’t check my mail.  I can’t log on to my one drive account.  I can’t even download the authority app (or whatever it’s called) that will allow me to log on without a security code.  The problem is the email in my settings is right but when the page for ‘Call us Overprotective’ comes up and wants a code sent the box that has my email changed out one letter so it’s wrong.  That means I can’t get the code to unlock my phone’s access to anything.  I can hit the back button when the screen comes on to get my emails but it’s just frustrating I can’t really add anything to my phone just subtract.  My Microsoft account via computer is right and in my email>settings account is right so I just don’t get it. 

[MichelleHW101]

It’s just one of those days everything is going wrong.  I want to go back to bed and wake up tomorrow like this day never happened.

[MichelleHW101]

So my windows phone kept asking for a passcode and changed one letter on my email that it wanted to send the code too.  I don’t have a passlock on my Microsoft account or any two-step verification so there was no excuse for that.  I couldn’t take it anymore so I called Microsoft.  I started at 5am.  The first person I called just gave me a claims number and passed the buck.  From that time on all the way to 11am, all I got was put on hold then transferred to another department.  One operator had the gall to get mad at me when I refused to give him a credit card number for shipping and handling on a $100 voucher.  I told him, ‘Never mind just tech support because I don’t know you so I’m not giving you a credit card over the phone.’  He got mad, rattled off another phone number and before I could ask him to repeat the number he hung up.  I called back and just got a stupid recording for customer service.  I gave up when customer service told me to do the same exact thing I already did, log on to that stupid account/marklost page which does nothing.  He then put me on hold and then came back and told me to talk to accounting.  I called that number, got and automated woman’s voice with a thick German accent telling me no one was available then hung up.  I dialed twice.  Got the same thing.  I went onto a Microsoft forum and they told me what I already did.  Check the account.  Check if two step verification is turned on.  (This AFTER I said the only problem was with my phone!  My phone is the only one asking for a passcode!  Not my computer, laptop, ipod, ipad which all log on to my Microsoft account just fine.)  So after 6hours of frustration and two days of back and forth with a Microsoft expert on the forum I got nowhere, so I looked up how to change the email on the phone.  It turns out you can’t.  You have to reset the phone to the factory default and start all over again as if you just bought it.  I had no choice so I did that.  Now it’s fine.  I’m connected to my Microsoft account and it’s not asking for a passcode.  Had I looked that up from the beginning it would have saved me all that aggravation and frustration.  Of course, to add insult to injury Microsoft had the nerve to send me a customer service survey on how well they did after I had to solve the problem on my own!  My response was all very poor for everything then at the end when they asked why gave them the rating I did I told them this:  My issue was my HTC Windows phone updated and kept asking for a passcode and wanted to send it to an email that was not what my Microsoft account was.  (It changed out one letter.)  I started at 5am and got nothing but put on hold and transferred from one division to another.  No one could tell me why it was asking for a passcode nor why when I checked my account via a computer all the information was correct even my email account on my phone attached to Microsoft was correct.  By 11am I got nothing but aggravation and no nearer to solving the problem.  Not having the passcode basically locked me out of my phone.   I had to take it upon myself to solve the problem which from what I researched what to restart the phone from the factory default.  I had no choice so I did it which made me loose all my contact phone numbers because without the stupid passcode I couldn't connect to Outlook to save them.  And by the way I did NOT set up a two-step verification on my account for this to happen.  That's why I gave a poor rating.  When I have to solve the problem myself and all your divisions did was give me someone else to call rather than just telling me they don't know how to solve the problem they don't deserve high marks.’  The only satisfaction I have now it connected to Outlook and my Microsoft account if I get that stupid thing again I shouldn’t have to manually put back my phone numbers.  I should get them automatically from back up assistance, but I at least know the only way to get rid of it is to reset the phone to the beginning. 

[MichelleHW101]

So when my Windows HTC phone started asking for a passcode to my microsoft account (the only one of my devices to do so) I went onto the forum and the ‘expert’ basically told me to recheck the account. I left him this final message: ok, I don’t know how else to put this but it’s my PHONE that is the problem NOT the Microsoft account.  There is no other email the account is connected to, and no other device I use whether it’s a computer or tablet that connects to the SAME EXACT Microsoft account asks for a passcode let alone wants to send it to the wrong email.  So let me help you out and tell you how to solve this problem so the next person that has this same problem doesn’t have to go through 6hrs of phone aggravation and disappointment from forum responses like I did.  The ONLY way to fix a passcode error on a phone (specifically an HTC) when the email the phone wants to send the code to is wrong is to reset the phone to factory default.  Tell the next person who has this problem to go through all the steps of checking the account not only in the phone settings but the account itself via a computer and when they can successfully connect onto their Microsoft account via another device and that device doesn’t ask for a passcode it means the PHONE is the problem and NOT the Microsoft account.  That means only a reset can fix the problem which means they have to make sure they have everything on the phone saved to something else before the reset.  Once I reset my phone to factory default, I no longer got asked for a passcode.  I connected just fine to my account after the reset.  No passcode was asked for.  Unfortunately, I lost my contacts (because the passcode locked me out of my connection to outlook) but I just manually typed those back in since I had them saved to a phonebook on my computer.  So the passcode error is really a two step process and you and everyone I talked to at Microsoft didn’t figure that out and kept hampering on the account which is why nothing you said helped me.  The ONLY way to fix a passcode error on a phone when the phone is the only one asking for it and the email is wrong is a default rest.  It’s really that simple.  When phone is the problem not the account reset the phone.  I had to research that on my own and finally found that out unfortunately, the hard way.

[MichelleHW101]

Can’t believe YouTube took off the Dave Aude remix of Stand by you from Rachel Platten.  Their stupid copyright rules are destroying all the best remixes of songs. 

[MichelleHW101]

Hate shoveling snow—especially 15inches of it.

[MichelleHW101]

Live in Prince William Country, VA and because there is no law that requires people to shovel their sidewalks I do it out of courtesy for the mail man.  The reason I almost don’t want to do it is because of what I had this past snow storm—dog walkers making their dogs leave their droppings on my freshly shoveled driveway and not bothering to pick it up.

[MichelleHW101]

Another reason to hate windows 10.  I lost the start and Cortana buttons.  They don’t work.  I’ve lost a day’s work and spent the last three days trying to get at least the start button to work.  I went so far as to have a microsoft tech try to fix it remotely, which was a waste of time because he just spent two hours doing what I spent the last two days doing.  The only satisfaction I got from the tech guy was that the start button issue is a software upgrade issue (like I did going from 7 to 10)  and not if you start with windows 10.

[MichelleHW101]

I am done trying to fix the Window’s t 10 start button.  I’ve gone to all these websites, including the Microsft forum and did all these tech performance things (some of them like powershell three times) and still got no where.  I’ve run scans and everything comes up with no errors.  There has to be an error, the start button doesn’t work!  While switching to a new user does work (and micorosft’s solution to the problem) that creates a whole new set of problems like locking me out of folders I need access too and with no guarantee that under the new user the start button won’t eventually die.  I soo regret switching from 7 to 10! 

[devideddi]

I just got an answer to my prayer immediately after praying, second time this week!!  Doesn't always happen that way but wow... it's great when it does! God is good!! #tryGod