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Topic: "in a country (US) different from FusionCash account"  (Read 1059 times)

gaylasue

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"in a country (US) different from FusionCash account"
« on: March 18, 2015, 12:34:22 pm »
I received the following message when I tried to access a special survey sent to my e-mail address:

It appears that you are currently in a country (US) different from the one on your FusionCash account.

As such, we are unable to connect you to the offer or survey that you clicked.

I am sitting in the same spot as I generally am when I am on FusionCash.  It has been 44 years since I have been out of the US.
Have a wonderful day!

singletonb

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Re: "in a country (US) different from FusionCash account"
« Reply #1 on: March 18, 2015, 08:17:10 pm »
I experienced that problem when I had to get a new laptop.  Unfortunately, I can't say what really fixed the problem.  I called my internet provider and communicated with FC.  I think the problem finally fixed itself.
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Re: "in a country (US) different from FusionCash account"
« Reply #2 on: March 19, 2015, 04:19:42 am »
This was an error on our end -- I'm sorry about that. 

The survey you clicked actually got deactivated after we sent the invites, and the error message should have said that, instead of the country message.

It's been fixed :)

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