30 min survey No Credit

[metsrock69]

I recently did a survey for sweet treats and it took 30 minutes. then I was doing the final questions as usual . then it asked me if I wanted to do future mailings and I said yes. I entered my information, and hit submit. then I got the red print saying I was not qualified for this survey. What A Crock

[quietpal]

Unfortunately, that happens and you are not alone. All you can do is move on to the next one or try something else.

[ccandpam]

That has happened to me countless times. I think that it is the sponsor's way of getting a free survey out of people. It is really depressing to have that happen. I wander if FC knows about it.

[gaby_ro_2004]

It happened to me twice this month.   

[Angiesw]

You are not alone.  I did one the other day and spent 30 minutes then the survey just locked up and I could not do anything.  You just move on to the next one. 

[pstovall]

I hope knowing that other people experience the same problem will help a little.  It happened to me last month, also.  There's something very frustrating about spending thirty minutes or more of putting in good effort on your part, then not getting rewarded.  The good news is that it doesn't happen very often and you can always find another survey that WILL work as promised.

[nadette]

In that area, I am "lucky". I do not qualified for surveys.

But I can understand the frustration of spending  30 minutes
ant not getting credited.

[stbernard1973]

I've been in this boat many times myself on this site and on others.  I've had surveys pre-qualify me with demographic info, let me in to take and complete the entire survey then ask the same demographic questions at the end of the survey and disqualify me after I've already the entire survey.  The demographics were fine to let me in and get my answers but not fine to pay me for them?  I've had surveys stop working/hang up on me halfway through.  I had one survey that asked me to input the date when I purchased something in the MM/YYYY format; the two digit month in one box and four digit year in another.  When I typed in 10 in the first box and 2014 in the second, it kept telling me I needed to use the MM/YYYY format.  And then there is always one of my favorites:  make it 85% of the way through a survey and get told "we've reached max capacity" or "we have enough responses from those who meet your demographic".  Why not tell me that up front and save me 40 minutes?

Survey issues like these have happened to me at least four or five times in the past couple of months on another site I use.  I took screen shots of the surveys that failed (stopped responding, didn't process input data correctly).  I contacted customer support on that site and explained the problem for the surveys that malfunctioned and the ones that disqualified me.  I told CS what the surveys were about, how long they took and gave them as much identifying information as possible.   On every single occasion that site paid me the full amount of the survey and apologized for the trouble.  Different sites handle things like this in different ways.

I completely agree with ccandpam.  These types of surveys are the kinds I call "data miners".  They let you in, get your time and answers then cut you off after they have everything.  Some survey companies are worse about that than others.  The longer I do the online sites like these the more I'm learning which survey companies I can feel relatively comfortable with and those I don't.  Regardless, I never feel truly comfortable with any online survey until I see that money go into my account and until enough time has passed to where I know they won't take it away because I answered a question 'no' that they feel I should have said 'yes' to or because I they didn't like my demographic.

[donnarg1989]

We all know how terrible a feeling this can be. These Survey people that take advantage of people will reap what they sow.

[hkckk5]

I know how that feels because it happened to me this past week. Lot of information given and nothing in return. I am just glad it does not happen too often.

[heypeg]

That really stinks when that happens, I get so frustrated when I spend so much time for nothing.

[Kay0338]

Ugh I hate when that happens! There is nothing I hate more than wasting time.

[mardukblood2009]

I had one last night that I spent about 15 minutes on. A lot of times if something does not feel right I X out of them.