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Topic: problem with surveys  (Read 1239 times)

rwhite17

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problem with surveys
« on: November 12, 2013, 05:42:27 pm »
I'm getting this message after clicking any survey..
Bad Request - Request Too Long

HTTP Error 400. The size of the request headers is too long.

what does it mean and what can I do?

minioncookies

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Re: problem with surveys
« Reply #1 on: November 12, 2013, 08:11:05 pm »
I'm not sure you can do anything on that matter.. If it is a repeatable survey just try again.. If it is an FC Survey i would more than likely put in a support ticket.

bostonphil

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Re: problem with surveys
« Reply #2 on: November 12, 2013, 09:34:54 pm »
Are you using chrome? Try the survey using another browser. I regularly use chrome but I had this problem for a few weeks. I used firefox during these weeks and then went back to chrome without further problem.

 :)

rwhite17

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Re: problem with surveys
« Reply #3 on: November 13, 2013, 09:15:08 am »
thanks, phil... it did work in FF... never had any problem in chrome before so hope they (either chrome or FC) fix it soon

bostonphil

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Re: problem with surveys
« Reply #4 on: November 13, 2013, 11:25:32 am »
thanks, phil... it did work in FF... never had any problem in chrome before so hope they (either chrome or FC) fix it soon

Yeah, I had the same situation. I used chrome for many months. I never had a problem. Then, one day, I got that message when trying to access a FC survey. It kept happening although I did not have any problems accessing offers, viewing videos, forum, etc etc. I had to take surveys using firefox. Eventually the glitch got corrected but I still, for the most part, continue to take my surveys using firefox.

I have a mabook and I wonder if it is a glitch between safari and chrome. :dontknow:

Laurieandjohn

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Re: problem with surveys
« Reply #5 on: November 14, 2013, 05:06:02 pm »
 :(I'm having the same issues with Chrome lately   but don't have Firefox installed on my computer  wondering how hard it is to install it  I have IE but just as soon not use that  slows my computer down a whole lot

clickers

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Re: problem with surveys
« Reply #6 on: November 14, 2013, 05:54:55 pm »
I am not having that issue, but I hope you can get  access to the survey soon!

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