If you did everything and still do not get credit i would deffinetly put a support ticket in to see if you can get the problem solved. They are really nice and helpfull. What could it hurt? Alot of times it's not you it is the offer. When that happens you just move on or you put in a support ticket.. If they can't fix your problem or help you maybe people in the forums have had the same problem and can help you.. It's all up to you.. You have the tools to help yourself or get help. I really hope you get credit soon. If you don't i wish you luck in the site or wherever you choose to go after this site.. [/color][/b]
That's the problem. I've put in support tickets before and no answers. The Rite Aid offer definitely should have been credited since I got my temporary wellness card. This one really infuriates me because it would have put me over the top for my first cash-out. As it stands, between the last 2 days, I have lost $8 because of not getting credit for tasks. When closing a video, the video page turns black like it's supposed to and that's supposed to mean you're getting credit for that video. Not so. I've sat throse 9 minute videos for a penny and did not get credit. i've even waited more than the time the video took to make sure I got credit and still didn't get the credit. Yesterday or Sat. 5 videos and got credit for 4.
The only thing that's been reliable is the daily email and PTC.
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An update on support....Tickets were put in 5 times! All I got were excuses that if I didn't get credit, they don't get paid. Well, hate to say it, but neither do I.
Still not credited even though I chatted with the company and they verified I was signed up and even sent that chat copy to support. Support came back with the same statement if I didn't get credit, they don't get paid....well....I don't call that help or support....and I did get my regular card 2 days ago...so it's not a question of if I did the program, now is it?
If there was a reason why I wasn't credited when others were, I'd like to know how I got lost in the shuffle. How could I not be credited when I had proof I was signed up?