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Topic: Anybody else having problems with the website today  (Read 10974 times)

mikedorb

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Re: Anybody else having problems with the website today
« Reply #15 on: September 10, 2013, 03:49:16 pm »
It is very weird that some people are having problems and other's aren't. I don't quite get it. If it was a problem on their end you would think everybody would have problems. And it doesn't seem to be a browser issue because I tried it using internet explorer, google chrome and firefox and I am having the same problem with all three. And I tried opening up a new window in google chrome in incognito thinking it was a cookie issue. Which it wasn't. Exactly the same problem. I didn't think it was a cookie issue because if it was it wouldn't affect all three browsers but I wanted to check. There is nothing more I can do other than wait to hear from them or maybe in the meantime the problems I am having will get straightened out. The whole thing is puzzling to me. 

miltonarmitage

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Re: Anybody else having problems with the website today
« Reply #16 on: September 10, 2013, 03:52:57 pm »
I'm having the same problem as everyone else too! Can't do the daily email and the main page looks very strange. The only thing I can use it seems is the forum, hope the problem gets fixed soon. This is a great site on most days!

swogden

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Re: Anybody else having problems with the website today
« Reply #17 on: September 10, 2013, 04:05:02 pm »
I didn't have a problem earlier today (before 1pm) but noticed my FC webpage disappearred and left me with Radio Loyalty.
Discovered around 6pm when I tried to bring up the FC site that I didn't get the new format (something that looks like an original HTML? arrangement).  Could not log in on Firefox, but I was able to log in on Chrome.

Tried the Daily Click.  Got through most of it, but noticed that pages that would normally come up as new tabs, didn't.  They came up and replaced the original page -- could use the back arrow to go back.  When I got to the final 60 sec ad, the link did not work at all.  When I tried to log in using Chrome again, got the same HTML format, not the new format.

The Radio Loyalty link did not work; but I was able to connect to the Forum -- and found your thread.
Suspect the problem is primarily FC and they will work it out eventually.

My experience above was on my Windows 7 laptop.  Also tried in on my XP desktop. 
On the XP desktop, the FC new format came up when I logged in and I was able to start the Daily Click and worked through it until the last 60 sec ad.  At that point, the 60 sec ad link did not work.

I was able to view 2 video ads, but had to refresh to see whether I got credit and at that point the HTML format returned instead of the new FC format.

I have submitted a support ticket on this and directed them to this forum thread.

As an interesting aside, I was able to enter the FC site from the support page and got the new format and a working RL link.
So I'm back to listening to music and it is crediting.

But when I clicked on the Daily Click link on the FC tab, I got the HTML format; tried to work through it; again got to the final ad and the link would not bring up the ad. 


« Last Edit: September 10, 2013, 04:42:01 pm by swogden »

bessie1111

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Re: Anybody else having problems with the website today
« Reply #18 on: September 10, 2013, 04:06:08 pm »
Okay....so this is weird.  It's all fixed for me now.  I tried to do the daily cash email and couldn't, everything looked funky.  Then I tried to do Paid to Click and had no troubles, and wa lah, everything was working again.  I went back and tried to do the daily cash email and no trouble.  Glad it's fixed and hope it stays that way.

shepherdchik

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Re: Anybody else having problems with the website today
« Reply #19 on: September 10, 2013, 04:06:12 pm »
I was able to log in and do my daily email and I am doing the daily paid to click. When I refresh the website it is basic wording and links. There is no color or flash. The surveys are giving me a problem also and I just sent in a ticket to ask about that

mikedorb

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Re: Anybody else having problems with the website today
« Reply #20 on: September 10, 2013, 04:29:12 pm »
They apparently are having problems but it is weird that everyone seems to be experiencing different issues with the site.

animikokala

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Re: Anybody else having problems with the website today
« Reply #21 on: September 10, 2013, 04:47:43 pm »
I'm having the issues listed off and on.  Right now it's my ptc that's malfunctioning.  Earlier it was the daily email.

dmitchn1

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Re: Anybody else having problems with the website today
« Reply #22 on: September 10, 2013, 04:53:04 pm »
I use Safari and it's a hot mess on here for me too! There is no flash, no color it's like what a website looks like when your doing web page design stuff.

demaina

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Re: Anybody else having problems with the website today
« Reply #23 on: September 10, 2013, 05:16:33 pm »
So glad that it's not just me.  I was worried that something had happened to my computer or my account.  Hopefully they get it settled so everything will work again.

Murina32

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Re: Anybody else having problems with the website today
« Reply #24 on: September 10, 2013, 05:22:05 pm »
Mines messed up too I can't do anything. :(

BATISTAGIRL663

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Re: Anybody else having problems with the website today
« Reply #25 on: September 10, 2013, 05:24:11 pm »
I had the same problems! I couldn't even log in today on aol--had to go on internet explorer to get my stuff done--but I got it all done and made a good days work easy!!

mrcoffeecat

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Re: Anybody else having problems with the website today
« Reply #26 on: September 10, 2013, 06:04:46 pm »
yeah...survey section isn't working for me either!

joker365247

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Re: Anybody else having problems with the website today
« Reply #27 on: September 10, 2013, 06:24:15 pm »
i was having the same problem with all the pages, then i noticed the https button when you first login was off, i turned it to on now every page but the fc survey page is working.
Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning.-Albert Einstein

bostonphil

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Re: Anybody else having problems with the website today
« Reply #28 on: September 10, 2013, 07:46:01 pm »
I am when I try to access FC using either safari or firefox. I get a message about having zoom in and zoom out off or on. I can't remember which. I am told to hit control and zero to get full zoom but it does not help. I am glad that I am not the only one having a problem. Thus far, everything is still ok when I use chrome.  :dontknow:

swogden

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Re: Anybody else having problems with the website today
« Reply #29 on: September 10, 2013, 08:23:51 pm »
I am when I try to access FC using either safari or firefox. I get a message about having zoom in and zoom out off or on. I can't remember which. I am told to hit control and zero to get full zoom but it does not help. I am glad that I am not the only one having a problem. Thus far, everything is still ok when I use chrome.  :dontknow:

There is a "hide" link at the end of the message.  This will turn off the notice for a time.
It's purpose is to let you know that the zoom is in effect and you may want to turn it off to be able to view the page better.
Your option; but may be useful to know if you're using a mobile device with a smaller screen.

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