Shockwave crashed while doing Radio Loyalty offer

[tea4me]

I am no computer geek, so if someone has suggestions, please provide input.  My shockwave 'crashed' while I was listening to Radio Loyalty (the offer here at FC).  I'm not sure how to fix this problem.    Help!

[BlackSheepNY]

I am no computer geek, so if someone has suggestions, please provide input.  My shockwave 'crashed' while I was listening to Radio Loyalty (the offer here at FC).  I'm not sure how to fix this problem.    Help!

Shockwave has definitely had it's problems lately on MANY websites.  Make sure you have the most updated version according to your browser.  Also, when it does crash, just refresh the page and that should take care of it.  There really isn't much else we can do about it but update and live with it.

[newgrandpa]

No Clue. Glad you said something though. Maybe it will come back on its own after re-boot. Is it on the add/remove programs list? Maybe you could get some help there.

[tea4me]

No Clue. Glad you said something though. Maybe it will come back on its own after re-boot. Is it on the add/remove programs list? Maybe you could get some help there.

I looked for it and didn't see it, unless it's under some other name. 

[BlackSheepNY]

No Clue. Glad you said something though. Maybe it will come back on its own after re-boot. Is it on the add/remove programs list? Maybe you could get some help there.

You'll find Shockwave Player on your Add/Remove Programs list, however, you don't want to remove it.  Many websites (and even surveys) depend on having Shockwave and Java installed.  If you remove it, you won't be able to see videos, etc.  Like I said, just try to make sure you've got the most updated version which, at the present time, is:  Adobe Shockwave Player 12.0.0.112.

I DID notice that there are updates today to JAVA, so be sure to update that, too!

[tea4me]

Thank you, BlackSheep!  Very helpful!

[BlackSheepNY]

Thank you, BlackSheep!  Very helpful!

You're very welcome!  Glad to be of assistance. 

[janeace]

I am no computer geek, so if someone has suggestions, please provide input.  My shockwave 'crashed' while I was listening to Radio Loyalty (the offer here at FC).  I'm not sure how to fix this problem.    Help!

how is it I use the radio thing too and when its time to put the words in it won't let me is there a way u have to do it plz let me know I'm lost

[skippymcnapper]

I am no computer geek, so if someone has suggestions, please provide input.  My shockwave 'crashed' while I was listening to Radio Loyalty (the offer here at FC).  I'm not sure how to fix this problem.    Help!

how is it I use the radio thing too and when its time to put the words in it won't let me is there a way u have to do it plz let me know I'm lost

Sometimes the captcha box gets blocked by an ad and you just have to wait a bit longer until it goes away. Is that what you are experiencing?

[BlackSheepNY]

how is it I use the radio thing too and when its time to put the words in it won't let me is there a way u have to do it plz let me know I'm lost

What I usually do is let the page fill in.  If I see that the box where the Captcha is looks sort of "grayed out," I'll REFRESH the page.  That usually takes care of the problem for me because there are times when that box is not clickable because of that grayed out issue.

[crazeebaguti]

IF you are in chrome, type chrome://plugins/ into your search bar to check that you have the most recent version of the player enabled!

If you are in a different browser, I'm sure you can do something along similar lines. I personally just like chrome best

goodluck

[nannycoe1]

I have to update my java often and also had trouble with shockwave. Ran a virus scan and it is doing better.

[tea4me]

My Java crashed as well, so I got the newest version of that and my Shockwave works now. 

[bhiett]

I am no computer geek, so if someone has suggestions, please provide input.  My shockwave 'crashed' while I was listening to Radio Loyalty (the offer here at FC).  I'm not sure how to fix this problem.    Help!

Shockwave has definitely had it's problems lately on MANY websites.  Make sure you have the most updated version according to your browser.  Also, when it does crash, just refresh the page and that should take care of it.  There really isn't much else we can do about it but update and live with it.

Today my Radio Loyalty is trying to load but I cannot hear anything.  It seems to recognize that I am connected, as it prints the codes but I cannot enter them for credit.

[Beckys0528]

I have the same problem I can't  key in the captcha either but I am glad I opened this comment I see some answers about java and shockwave  I guess I need to update the latest versions THANKS