don't call chase

[Storm61115]

seriously we are tired of back to back calls from chase customers at chase call centers. if you are a chase customer and u need ur balance..put ur dang debit card and pin number in the automated system after calling the number on the back of the card and press 1 when prompted to!! HOW HARD IS THAT?? we are paid to take ur calls but other people's problems are bigger then ur balances, so get it yourself. it will be fewer calls for us .. and we wont have such a stressful and long day. we have stopped hiring so there is not enough of us, so its constant beeping!

[lynnc35]

Seriously, you probably just lost alot of customers for Chase, it is a good thing you don't run the company. lol!! Wow, if a boss seen this, doubt a job would still be there.

[Ittai]

 :dontknow:hey sorry to hear..!! we all go thru some things, how ever you got to make a think about if you want to stay or move on?

[candyterrius]

Fuming?? Just be thankful you still have your job and you’re getting paid for it.

[Mykat]

Fuming?? Just be thankful you still have your job and you’re getting paid for it.

How true!  Don't forget too, without those "bothersome" customers, you wouldn't have a job.

[dragonxnp]

Very true.. Many unemployed people  like myself would love to be frustrated with a job and knowing that Friday will be Pay day! Just take a night out have a drink or two.. Knowing it will be the same tomorrow it would be better to think of how you can steer your stress else where .. Its a job.. take one call at a time and I'm sure you'll be fine. Learn to smile at thingS you can Not change nor have control of but let me tell you that there are many in line to take your job with open arms. 

[dmahoney]

You could be cashing an unemployment check or welfare check instead of a paycheck. Be thankful for thoses customers! 

[tjung10]

Those customers allow you to have a job with Chase! No customers no job!

[Nancy5]

WOW!  So very sorry you have such a stressfuljob taking customer's calls.  I'm sure Chase would love to know your feelings.  If I were you I'ld quit my job if it's too hard for you and join the ranks of the unemployed.  There are many many people would would LOVE your job and would be so grateful to have a job.  Go on unemployment, get only a part of your paycheck, pay your own health insurace, and try to make ends meet.  What a totally ungrateful person 

[Cuppycake]

seriously we are tired of back to back calls from chase customers at chase call centers. if you are a chase customer and u need ur balance..put ur dang debit card and pin number in the automated system after calling the number on the back of the card and press 1 when prompted to!! HOW HARD IS THAT?? we are paid to take ur calls but other people's problems are bigger then ur balances, so get it yourself. it will be fewer calls for us .. and we wont have such a stressful and long day. we have stopped hiring so there is not enough of us, so its constant beeping!

I will be sure to call you then lol! Thanks for letting us know to annoy you more ...

[shortnlovabl3]

that was way poor customer service.  Ever think they don't trust the automated thing that tells you your balance?? I've never liked chase they charge for fees that you don't sign for. they charge over draft fees constantly. They lie and are in a law suit for charging people money when they weren't suppose too! Now reading this makes me hate chase even more.  Many unemployed people would love your job.  It may be fustrating and tiring but thats what a job is!!!!!!

[blondie71]

I am to poor to qualify for a chase card, but I know when I want to speak with a person on what ever account I am calling about becuase its clear the the phone help wasn't a enough.

[swogden]

I feel for you -- but I also agree with most of the previous responders.  Be grateful you have a job.

I avoid using the phone to resolve issues with my bank.  I'd rather deal with a real life person at the bank and let them work through the behind the scenes issues to resolve problems.  Don't often have problems, fortunately, with Chase or any other bank I deal with.  But the personal, helpful, friendly response, in person, has worked well for me.  (And, no, I don't have to visit or call to get my account balance.  I go online for that.)

Try putting yourself in your customer's shoes.  Maybe they're just to lazy to find the answer via the automated response -- or maybe they're just to frustrated with the entire automatic process and need a real (helpful) person to get through their day.

[ladycasshmere]

wow someone doesn't like their job ad it seems like you should find a new one.

[lkeys81]

If you don't like those calls find another job. Complaining about it won't do a thing. You going to get those types calls no matter if its minor or major.