My account balance is going down

[miyvex58]

  I am so upset right now, what is going on? Last time I checked I had in my account over
$13.00. It was  suppose to be around $15.25. I made a post, and someone suggested I should write a ticket, which I did, and I have never received any replies. Today I went to see how much I have in my account and  I have $8.00. Now can someone please explain, how it came about that my balance went down? I would greatly appreciate it.

[Kymberli0529]

Are your offers expiring?

If not, I guess just open another support ticket until you get answered.

[stefferzock]

What is a support ticket?

[koderz006]

omg, thats terrible. i never had that happen to me!!!  go to FAQ, maybe theres something in there about it.
Not unless u arent finishing offers or something.

[Quirita]

maybe they have expired. I think credits are good for like 6 mos. ...

[FarleyGuy]

Have any of your offers been denied? If you sign up and instantly unsubsribe they will sometimes deny your payment.

[miyvex58]

Are your offers expiring?

If not, I guess just open another support ticket until you get answered.

Yes, they are expired, but they were approved before. How can approved offers expire? I never had this problem before on any other sites. It shouldn't be like that. It's wrong. Now it's $7.50. Yesterday it was $8.00. I already sent another support ticket. The first support ticket was sent like 2 or 3 weeks ago, and I'm still waiting for a response. This is ridiculous and it's not fair.

[mrisha]

I am so sorry to hear this.  I hope it doesn't happen to me.  Hopefully the Administrator is looking into the matter and will get back to you ASAP.

[miyvex58]

I am so sorry to hear this.  I hope it doesn't happen to me.  Hopefully the Administrator is looking into the matter and will get back to you ASAP.

I would really appreciate it. I hate to cancel my account here. I've been a member of other sites like this one for a long time , and nothing like this ever happened to me. Approved offers
shouldn't expire.  I was so close to cashing out, and boom it went down. I read the FAQs here,
and it says min to cash out is $15.00 in offers in 180 days. I only had like $13.50, so close, and boom it went down. Now how can I cash out right now?

[Kymberli0529]

Your approved offers can and will expire after a certain amount of time if you don't cashout.  It's all explained in the TOS.

[miyvex58]

Your approved offers can and will expire after a certain amount of time if you don't cashout.  It's all explained in the TOS.

But I haven't reached the minimum payment yet to cash out, that's what I'm saying. Don't you think I want to cash out. I already had $13.50, and then the amount kept going down. Now I'm at $9.00 only and some offers don't approve
instantly. Don't you get that? If the offer expires after it's been approved, the balance shouldn't be going down.

[rcbrad]

Your approved offers can and will expire after a certain amount of time if you don't cashout.  It's all explained in the TOS.

But I haven't reached the minimum payment yet to cash out, that's what I'm saying. Don't you think I want to cash out. I already had $13.50, and then the amount kept going down. Now I'm at $9.00 only and some offers don't approve
instantly. Don't you get that? If the offer expires after it's been approved, the balance shouldn't be going down.

Please read the TOS for further understanding.  The offers have not expired per se, just your ability to claim the cash for completeing the offers has expired.   The cash you earned will expire in 180 days if you are not active enough and earn enough $$$ to cash out.  Six months is a long time to be able to make $25.00. HTH 

[autumnleaflet]

That has NEVER happened to me. Check your account page and see if you're offers were DENIED. If not, are you looking at your pending offers? cause those go down once it's been up there for a month.