I can completely understand why that person posted his/her phone number. Trying to contact FC is enough to make a person crazy.
I cashed out in late August. All of september on my account it said that I would recieve payment on or before the 20th of September. Well... on the 20th of September the thing changed to on or before the 20th of October. I was absolutely ticked. I googled, searched, clicked everything on the site trying to find a way to contact some type of customer support. (real person customer support, not thier AI experiment) Finally I figured out this support ticket thing. This is what I got in return from the SUPPORT and HELP people of FC:
Sinnders
2008-09-20 14:55:31 I did not recieve my direct deposit. I cashed out last month, and should have recieved my direct deposit no later than today but there is nothing in my checking account from you guys. I'm very concerned, and would like to know what's going on. Thanks.
FusionCash Support
2008-09-21 18:19:00 All September cashouts will be paid on or before October 20th.
The Ticket was closed.
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Sinnders
2008-09-21 18:24:44 I opened a ticket, excplained what was wrong, and it wasn't even answered!!!! Then it was closed!
I cashed out in August, to be paid by september. It is past the 20th of september and I've not been paid. The only thing that changed was that my account now says I'll be paid in October. But I cashed out in august, not september. I should have gotten a deposit THIS month. Is it going to continue to go a month ahead every month so that I never get paid?
I should have been PAID the 20th of THIS month. NOT OCTOBER. I cashed out in AUGUST!
FusionCash Support
2008-09-21 18:25:45 On 2008-09-04 19:20:54, cashout amount: $37.25
Status: Pending
That shows when you cashed out, again all September cashouts will be handled in October.
The ticket was closed.
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Sinnders
2008-09-21 18:28:36 I've been waiting a month for the cashout, I'm sure if you check the records you'll see when I cashed out. It was absolutely not in september, it was August. Instead of depositing to my account, it just cycled over to pending for October.
FusionCash Support
2008-09-21 18:30:41 I showed you the records, it is automatically logged when a user cashes out.
The ticket was closed
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Sinnders
2008-09-21 18:34:02 Is it glitched? Because for the last month it has said "Pending" and that I should expect payment ON OR BEFORE September 20th.
Please at least let me know that you're a real person reading this! For the last month it's said on my account that I should expect payment ON OR BEFORE SEPTEMBER 20th. Then on the 20th of September, it switched ot ON OR BEFORE OCTOBER 20th.
Something is wrong here, I DID cash out in August. Why is this not being fixed?
Sinnders
2008-09-21 18:37:06 BTW look at my offer completion dates! That proves what I've been saying about there being a mix up. I did them all on ONE day and cashed out a couple days later when I didn't find anymore that I wanted to do.
FusionCash Support
2008-09-21 18:48:09 You can complete offers in any month and cash out a month or two later.
Yes, I am a real human, and the script automatically logs the cashout time and date for every user and has never failed.
The ticket was closed
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Sinnders
2008-09-22 06:38:44 Ok so you're saying I'm a liar, and that I did not see on my account that it said pending cashout on or before september 20th. You're also saying that I lied about cashing out in August. Fine, I can't contact this company because there is no contact information other than this.
So, I'll make copies of these "support" tickets. When October 20th comes, and my cashout magically changes to on or before November 20th I will show these to you, then if you refuse to pay me I'll contact the Better Business Bureau, as well as my lawyer.
Unlike some people I don't NEED this work. That's why I only did it one day and cashed out a couple days later which you insist I'm lying about. It's not much money and not worth my time. But, I expect any company to pay me when they say they will. Not two months after the fact. This is no way to run a "business".
FusionCash Support
2008-09-30 14:58:00 That is fine. Make copies of everything stated, as well as the proof that you cashed out in August. And if by some "magic" reason you are not paid, then by all means follow through with your plans.
The ticket was closed
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Is this seriously Help and Support? I'm just putting this up here with the bad check to show people that things around here aren't all that pretty. I half wonder if all the people saying so many good things about fusion cash are actual members or owners playing up FC to keep people going. Oh, and if anyone is wondering I DID, without a doubt cashout about the 23rd or 24th of August. I heard about this, thought I'd try it. After a whole day of working on it, I got only 38 dollars and decided that wasn't enough for a whole days work and cashed out a couple days later.
These are the offers and dates I worked... notice they are all for the same day.
Gas Card - $1000 2008-08-21 $0.50 Pending Cashout
Signup Bonus 2008-08-21 $5.00 Pending Cashout
EZ Tracks 2008-08-21 $0.50 Pending Cashout
Lotto Prize Network 2008-08-21 $0.50 Pending Cashout
MyThoughtCounts - 08/21/2008 2008-08-21 $1.00 Pending Cashout
Love Free Games 2008-08-21 $0.25 Pending Cashout
Free Stuff Magazine 2008-08-21 $0.25 Pending Cashout
Pays2Shop 2008-08-21 $1.00 Pending Cashout
FreeFlys 2008-08-21 $0.50 Pending Cashout
Your 2 Cents 2008-08-21 $0.75 Pending Cashout
Nielsen-NetRatings 2008-08-21 $2.00 Pending Cashout
Remedy Magazine 2008-08-21 $0.50 Pending Cashout
FreeCreditReport.com 2008-08-21 $10.00 Pending Cashout
ProQuo 2008-08-21 $1.00 Pending Cashout
Join Surveys 2008-08-21 $0.50 Pending Cashout
Credit Check Total 2008-08-21 $10.00 Pending Cashout
FastRate Auto Insurance 2008-08-21 $1.00 Pending Cashout
I'm sure some people would make this money all in one day, then cash out a month later. But come on... not many people would do that. There was a glitch somewhere. But FC won't admit to it! My eyes weren't crossed when I read for nearly a month on my account that it was due on or before September 20th. If I would have thought this would have happend I would have gotten a screenie. But I simply thought I was going to get my deposit.
BE CAREFUL! This company is shady.