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Topic: daily emails not working  (Read 3649 times)

prtee33

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Re: daily emails not working
« Reply #15 on: June 25, 2011, 01:40:47 pm »
The problem is on FC's end. It is not a pop up blocker or browser problem. They need to investigate and correct it. There is nothing us members can do but keep bugging them with support tickets to dig "deeper" into the problem.

wongjason72

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Re: daily emails not working
« Reply #16 on: June 25, 2011, 02:35:29 pm »
I also have the exact same problem.
Both today and yesterday.

Lindaroof

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Re: daily emails not working
« Reply #17 on: June 25, 2011, 04:49:55 pm »
I did submit a support ticket and I was told to use a different browser and to turn off my pop up blocker, I did both and I still get the same thing so the support ticket basically was a waste of time. I do hope the figure it out soon, I just can't beleive that everyone is using a wrong browser and pop up blocker, :BangHead: :BangHead: :bs: :bs:

kapeh12

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Re: daily emails not working
« Reply #18 on: June 25, 2011, 05:04:42 pm »
I for one did not appreciate the blow-off that we all seem to have gotten.  As prtee33 indicated the issue is either on FC side - or the Ad's side (as it appears FC may be directly linking to the ad sponsor), not the client side.  Maybe the issue is similar to that "Ape" video that failed to credit - that this campaign currently being sponsored is flawed, thus none of us can click it until the campaign changes to a new sponsor.

I re-submitted my ticket and strongly, but tactfully voiced my displeasure in the blow-off.  I work in IT and web design, and have tried this in a half dozen different browser/version combinations - does not work, nor is there anything present in the source code available to indicate there is an image or link that should be rendering.

Hopefully the issue is those normally in charge are just on vacation and it's temps filling in who don't know any better - and when the regular staff returns, the issue will be researched properly.  Only reason I'm thinking this is typically by now Kohler/Admin would have posted something by now given how wide spread the issue is - but we haven't yet which is unusual.

I plan to be patient, and will continue to re-submit tickets if they continue to be closed with the canned one-liner we're receiving, until the issue is properly addressed. 

swogden

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Re: daily emails not working
« Reply #19 on: June 25, 2011, 07:22:50 pm »
I submitted a support ticket and received a response.  This is what the response said, "Please try another browser or disabling your ad blocking software." 

I've tried opening up the DCE in 4 browsers and the ad will still not load.  Also, I do not have ad blocking software.  I haven't had any problems with the "Paid to Click" offer.  I believe there is a deeper problem here, especially with so many of us experiencing the same thing.

Crossing fingers it will get fixed very soon.  I love receiving my DCE.   

I got the same response.  I turned off my pop-up blocker and tried Firefox and IE9 and I still got the same message with no ad or credit.

Sent in another support ticket and asked them to try again.

dsawan

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Re: daily emails not working
« Reply #20 on: June 25, 2011, 07:38:38 pm »
yep, checked again. wont open and get the same error.

ULuvCeCe

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Re: daily emails not working
« Reply #21 on: June 25, 2011, 07:42:31 pm »
I submitted a support ticket and received a response.  This is what the response said, "Please try another browser or disabling your ad blocking software." 

I've tried opening up the DCE in 4 browsers and the ad will still not load.  Also, I do not have ad blocking software.  I haven't had any problems with the "Paid to Click" offer.  I believe there is a deeper problem here, especially with so many of us experiencing the same thing.

Crossing fingers it will get fixed very soon.  I love receiving my DCE.   

I got the same response.  I turned off my pop-up blocker and tried Firefox and IE9 and I still got the same message with no ad or credit.

Sent in another support ticket and asked them to try again.

I sent another one as well, tried with IE and FF, Norton enabled, disabled, Windows Firewall on and off, cookies cleared, and I do not have Windows Defender. But they'll probably just come up with another reason why it is on OUR end. :wave:

dsawan

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Re: daily emails not working
« Reply #22 on: June 25, 2011, 07:48:31 pm »
wonder if we'll get the credit as this is 2 days lost.

cvarela

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Re: daily emails not working
« Reply #23 on: June 25, 2011, 10:14:06 pm »
Im having the same problem. Please fix FusionCash!

wsnyyankees2009

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Re: daily emails not working
« Reply #24 on: June 26, 2011, 08:59:32 am »


Daily Cash Email - 06/26/2011    2011-06-26    $0.02    Approved

Blugamer44

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Re: daily emails not working
« Reply #25 on: June 26, 2011, 01:18:46 pm »
yea the paid email works today, thanks FC.

monnee

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Re: daily emails not working
« Reply #26 on: June 26, 2011, 01:48:44 pm »
The DCE is working today!   :thumbsup:

mrsbluesmith

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Re: daily emails not working
« Reply #27 on: June 26, 2011, 02:24:56 pm »
Me either - but they're working now just fine.

lywb2168

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Re: daily emails not working
« Reply #28 on: June 27, 2011, 11:48:09 am »
I had the same issue for 3 days, but yesterday 6/26 and today it worked fine, thank you for fixing the problem.     :notworthy:     :thumbsup:   Too bad that we will not get credit for those lost days.   :crybaby2:
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javadog597

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Re: daily emails not working
« Reply #29 on: June 30, 2011, 02:07:05 pm »
I had the same problem for 2 days but it seems like FusionCash has fixed it!

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