Verizon is refunding 15 million customers money for internet "accidental" use!

[mmangas]

My Verizon cell phone is a part of me....I have driven from Ohio to South Carolina, New Orleans, Florida and never seemed to have any problems.  Also drove from Vegas to Tempe and had no problems.  Wouldn't switch to any other carrier!!

[marygalla]

you are very fortunate to never having problems with their service have you ever traveled interstate 80.  and if you were unfortunate like me part of the house in roam and them refusing to correct was my final line.  go to myrtle beach by the coastline no service from verizon.

[nattysha]

WOW!!! They are refunding more than $90 million!  WHAT DOES EVERYONE THINK OF THIS?

Verizon Refund Offers $90 Million For Invalid Charges

By: Staff
Staff Writer
Published: Oct 9, 2010
Verizon Refund

Verizon refund offers $90 million for invalid charges. The refund will go out to 15 million Verizon Wireless customers. The refund was made possible after the wireless carrier overcharged its mobile customers.

The mobile wireless company said it would apply credits to current customers and mail refund checks to former customers this month and next for "mistaken past data charges" because "we always want to do the right thing for our customers."

"In most cases, these credits are in the $2 to $6 range; some will receive larger credits or refunds," Verizon said in a statement on its Web site.

"As we reviewed customer accounts, we discovered that over the past several years approximately 15 million customers who did not have data plans were billed for data sessions on their phones that they did not initiate.

"The majority of the data sessions involved minor data exchanges caused by software built into their phones; others involved accessing the web, which should not have incurred charges. We have addressed these issues to avoid unintended data charges in the future."

The company didn't say exactly how the reimbursements would total but $2-$6 per customer would mean a range of $30 million to $90 million.

The announcement coincides with discussions the company had with the FCC about complaints of unauthorized charges. The FCC will likely push Verizon Wireless to pay a penalty for not notifying customers of the three-year problem.

it's about time somebody something back for all those high charges each month.