Zooba Was Credited -01-22 $15.00 and now 2/15/08 Denied?

[jazzy3098]

Ok I do not know what is going on here and I have already dropped a ticket to support.  Has this happened to any one ealse were you got the credit for an offer you compleated and then weeks later or months latter it is changed to Denied?  What is up with that???

[LendaL]

Yup that happened to a few folks with the RJR smoking survey..-Smoking Rewards 2007-09-03 $3.00 Denied- .gave us $3.00 then snatched them back...and it was thru no fault of the members...im still not happy about it, but i fault myself for doing that here..after fastweb didnt credit, i shoulda known any freebie over $2 shoulda sent me a red flag...but i know now..there are a couple of sites that have certain offers on them that i will go to another site an do..



I did Zooba on CashonTap got $19, but they removed the offer when it started redirecting to another site..so it could be zooba got some issues

[jazzy3098]

Well as I said I already put a ticket in to Support to see what is going on.  Oh and by the way I still haven't heard back from them or any administator.  So I am just sitting back in my chair tapping my toe with my arms crossed and saying WELLLLLLLLLLLLLLLLL.

[Administrator]

Well as I said I already put a ticket in to Support to see what is going on.  Oh and by the way I still haven't heard back from them or any administator.  So I am just sitting back in my chair tapping my toe with my arms crossed and saying WELLLLLLLLLLLLLLLLL.

Zooba contacted us and informed us that:
a) they will not pay for your sign-up/purchase
b) it was "invalid"

They did not elaborate further, but this generally happens if you use an invalid or un-billable credit card (often a prepaid).  It can also happen if the book(s) they sent you get returned to sender or refused delivery, etc.  Lots and lots of people did the offer, but only yours came back as invalid for the entire month of January.  Don't know what else to tell you.

[LendaL]

Hmmm thats too bad, Zooba is definately an offer im glad i did...i wish i was still a member, but i just dont need a new book every month...

[Kohler]

I thought they had it set up where you could delay a book? Maybe I am thinking of another offer?

[LendaL]

I thought they had it set up where you could delay a book? Maybe I am thinking of another offer?

Nah, unfortunately i wanted to just suspend my account and they said they couldnt do it...its too bad, cuz i dont have alot of time to just sit an read, other book offers do allow your account to be suspended, but Zooba told me no...but in a very kind professional way..lol...

Dear Member,

Thank you for contacting us.

We have received your request to suspend shipments or alter your
 shipping schedule.

Your next regular shipment date is always the same day of the month,
 typically on the day you joined Zooba. The Reading List page will tell
 you when your next monthly shipment from your Reading List will be
 shipped to you. 

Unfortunately, we are unable to suspend or alter this schedule.

Please feel free to contact us again, if you have any additional
 questions or concerns.

Sincerely,
Customer Service Representative

[alissatucci]

Hmmm thats too bad, Zooba is definately an offer im glad i did...i wish i was still a member, but i just dont need a new book every month...

I wish they had one where they sent you a book every WEEK.  But I wouldn't be willing to pay that much anyway...haha