approved and then denied???

[Leslie8666]

On a survey I did a few days ago I got an instant credit for it and now today it says denied. What happened, why did it do that???

Leslie

[Kohler]

Smoking Rewards recently added a step where they verify your name and identity.  When they added this step, they didn't set up the crediting mechanism correctly.  This resulted in people getting credited before they validated their name/ID.  The credit (should have been) only revoked if you failed to complete the name/ID verification step.  If you feel you completed it - please open a ticket and we'll take care of it (you might want to mention this thread in the ticket).

[Leslie8666]

I did complete it with name and ID verification. How do I open a ticket and what is a ticket? I'm still very new to this site, sorry for all the questions.

TIA

Leslie

[Kohler]

https://www.fusioncash.net/tickets.php

Click Open a New Ticket. And a ticket is the quickest way to get your problems resolved.

[o0xerog0o]

I think I may open a ticket as well.  I'm sure I completed the survey completely, I don't remember a verification email or anything if that's hat they changed it to, but as far as that perticular survey is concerned, I know I filled it all out with accurate info...