Support Ticket?

[abbyc27]

I opened a suport ticket three days ago and it hasn't been responded to yet.  Is this normal (does it usally take longer?) or should I do something else to get a hold of support? Just wondering because I saw someone say it usually only takes a day, I have no problem waiting if they just haven't gotten it yet.  Thanks guys :-)

[Twilightfan284]

Hmm... interesting, you sure you submitted the ticket all the way because after you type in your message it leads to another FAQ- not the regular- and then you have to scroll down until you find the submit button
It says:
I read the FAQ but still want to continue.

Try it again.

[mc1962]

It has been quite awhile since i have submitted a support ticket but i remember  that it can take a few days, you have to remember that with ownership of a site like this they must get MANY MANY support tickets..........give them a few more days to respond to it then try again maybe. I hope that helps!

[abbyc27]

Ok thanks. Yes it did go all the way through, it says the ticket is opened there just is not response yet.  I'll wait a week or so before I try contacting them again, it's no rush.