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Topic: How Many Forms of ID does FC Need?  (Read 10837 times)

sunnydayz_90

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How Many Forms of ID does FC Need?
« on: December 13, 2007, 11:14:26 pm »
OK, I faxed a copy of my University ID to FC as was instructed on their website when telephone verification won't go through.  This is not because I'm refusing to do telephone verification, by the way.  I've tried several times and FC's system won't accept the three-digit codes that are being provided.  So, FC suggested I fax in the ID.  No problem, I thought.  Then they denied the University ID and asked for a copy of my credit card statement or a utility bill which I faxed yesterday.  Yes, the utility bill contains my name and address.  Today, I got the *&^% same email stating I need to refax documents.  I've yet to receive an explanation as to why the documents I send are being rejected. 

As far as I'm concerned, FC is just jerking people around as they do not want to pay up.

****************************************

Thank you for providing your identification as requested.

Unfortunately, we encountered a problem when we tried to approve your
 faxed identification and we were not able to accept it.  This usually
 happens because:
- there was a problem with the fax itself and it was unreadable, and/or
- the information was incomplete (we require your full name and mailing
 address), and/or
- the information did not match the name and address on your FusionCash
 account.

In order to process your cashout, please try one of the following:
- Try faxing it once more
- Fax a different form of identification such as a credit card or
 utility bill in addition to photo ID

We apologize for the inconvenience and appreciate your cooperation in
 this matter.

Regards,
FusionCash

joclt22

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Re: How Many Forms of ID does FC Need?
« Reply #1 on: December 13, 2007, 11:41:45 pm »
believe me... i'm not sure what is going on. but i know it's not a case of fusioncash does'nt want to pay you. i've been here almost a year and have always gotton my cashouts on time with no prblems what so ever... there are many members here that have made over 1k on this site and some that have been here since fusioncash opened up.


fusioncash is a very honest and upright site!

meadowsmay1130

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Re: How Many Forms of ID does FC Need?
« Reply #2 on: December 13, 2007, 11:44:08 pm »
i dont know if you read my thread but they told me to fax, AFTER i verified my phone, then i got a error on the fax machine i was using so they told me to email it and i did too many times to count yet they say they got none of them, so then i was told to put it in a ticket and i did, after 3 weeks of it being in the ticket they told me the only way they accept ID's is through fax, ( after they are the ones to tell me to put it in a ticket and told by the admin. to email it ) so i faxed it again and it's been a week and my account still temp. denied. i'm with u i think they are just screwing with us so they dont have to pay, if this is suppose to be the best GPT site on the web, i would hate to see the other ones, just so everyone knows, I tried to cash out on 10-26-07 and an still jumping through hoops and no money and i dont think i will ever see any. and FC i have the print out that says the fax i sent went through, and i sent my utility bill w/ full name and address. :angry7: :BangHead: :angry7: :BangHead: :bs:

sunnydayz_90

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Re: How Many Forms of ID does FC Need?
« Reply #3 on: December 14, 2007, 12:08:46 am »
I think FC does what it pleases.  I've gone through the same procedures with CashCrate and with other sites with no problems.  In fact, I was actually able to do telephone verification with CashCrate.  Cashing out was pretty straightforward and painless with them.  I got several of my checks last week.  FC, on the other hand, is still at the faxing stage.  I joined CashCrate and other sites AFTER FC.  That alone, says a lot in itself.

meadowsmay1130

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Re: How Many Forms of ID does FC Need?
« Reply #4 on: December 14, 2007, 12:52:51 am »
i have been with creation rewards for 2 months and cashed out 3 times already, i had no problems, but this is the most crap i have put up with in a while. i was nice at first but i am super p*ssed, now me being nice is long gone. i am about to list FC on ripoffreport. and the BBB. i am sick of this crap, i will give them one more week to give me the money i spent hours on here to earn then i am reporting them.

aplastic

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Re: How Many Forms of ID does FC Need?
« Reply #5 on: December 14, 2007, 12:59:07 am »
THEY ASKED FOR A COPY OF YOUR CREDIT CARD STATEMENT?!?!?!

That sounds fishy.

sunnydayz_90

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Re: How Many Forms of ID does FC Need?
« Reply #6 on: December 14, 2007, 12:02:40 pm »
Ya think?  Especially since utility bills and credit card statements aren't even listed as forms of acceptable ID's on their website in the first place.  Is this the case where FC makes up rules as they go along to delay the payment process or not pay at all?
 
Now, even if the check does come in the mail, from what I'm seeing on this forum, it may now not clear the bank!  What a bunch of LOSERS. 

KASEYD65802

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Re: How Many Forms of ID does FC Need?
« Reply #7 on: December 15, 2007, 09:55:14 pm »
Meadowsmay1130 - I have known her for a little over 2 years. She is my best friend and our children are play mates. I dont know why they are giving her such a hard time about her payment. I have cashed out once without any problems. If the moderators or staff of fusion cash actually reads this then you can contact me anytime as well as my landlord, attorney, and any of my family members if you need us to help identify her.

I feel saddend by her entire situation. This is absolutey REDICULOUS!

sunnydayz_90

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Re: How Many Forms of ID does FC Need?
« Reply #8 on: December 16, 2007, 12:13:37 am »
It's my guess that this relates back to FC's bottom line.  Year-end closing, you know.  The fewer people they pay, or delay paying, the bigger there bottom line reads for the year.  Even if these payments can be delayed 60-90 days, their year-end profits will be reported at a higher figure.

How convenient for their online telephone verification system to not work at year-end.  That way the only way they can verify your identify is by a fax which they could "lose" or "can't read" or make you fax a copy of your credit card in order to verify your identify.  Then they will turn around and say "there's no address indicated on the credit card that was faxed in --- denied.  Try faxing again."  Then you have to fax it a million times in order to get a check that won't clear the bank.  What a joke.

The ones on this site who get paid are the ones who post messages attesting to FC's legitimacy and how "wonderful" and "awesome" it is.  While they may be "legitimate" and eventually pay up (if they feel like it), it's the whole game-playing bit that irks me.  Like you have to grovel and say good things about FC in order to get your payment.  What kind of operation is that?!  What a bunch of LOSERS.

MystedMoon

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Re: How Many Forms of ID does FC Need?
« Reply #9 on: December 16, 2007, 02:40:53 am »
First off, nobody is getting paid because they have good words regarding FC. People are letting others know of their experience with FC and how it's a positive one.

Second, perhaps all of the steps weren't taken when faxing info to FC as there are proper procedures in order to ensure that the info properly gets to FC. There may be logical reasons as to why fax(s) didn't go through!

To send a proper fax to FC:

1: Click on this link: http://www.fusioncash.net/faq.php
2: Click on "Cashouts"
3: Very bottom, click on What is Telephone Verification?
4: Click on Fax us Identification

Acceptable forms of Identification for FC to be able to properly identify you:
Driver's License
State-issued Identification
Passport
School Identification
Official University correspondence, with letterhead


Within that page you'll see that you must use FC's cover sheet. The number for the fax is on the cover sheet.
Also, you'll notice a 6 digit number. This is your User ID# and MUST be included with the cover sheet!!

To view the cover sheet and print it, you'll need to download Adobe® Acrobat® Reader software if you don't already have it. The link is provided on the page if you don't have Adobe.

Last, The identification you provide must list a street or mailing address and the address must match the information on your FusionCash account.

Try this and see if it works.
Best of luck to all having problems.

« Last Edit: December 16, 2007, 02:49:22 am by MystedMoon »

bradley101

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Re: How Many Forms of ID does FC Need?
« Reply #10 on: December 16, 2007, 07:18:45 am »
BUT U ONLY HAVE TO DO THIS IF U DID VERIFY UR TELEPHONE # RIGHT??????????

meadowsmay1130

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Re: How Many Forms of ID does FC Need?
« Reply #11 on: December 16, 2007, 08:30:58 am »
i did ALL of those thing including telephone verification and its been more than a week since i sent my last fax

shootingstars

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Re: How Many Forms of ID does FC Need?
« Reply #12 on: December 16, 2007, 05:39:30 pm »
I am a little confused. I never had to provide any forms of ID. I did the email confirmation and the phone verification. I got my first cash-out just fine. Why are some people required to send in a copy of ID?

MystedMoon

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Re: How Many Forms of ID does FC Need?
« Reply #13 on: December 17, 2007, 03:35:20 am »
I am a little confused. I never had to provide any forms of ID. I did the email confirmation and the phone verification. I got my first cash-out just fine. Why are some people required to send in a copy of ID?

I am confused too as I did the same: email & phone verification. First cashout went smooth too.  :dontknow:

It does suck that some are having problems though.

sunnydayz_90

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Re: How Many Forms of ID does FC Need?
« Reply #14 on: December 20, 2007, 03:48:29 pm »
Thanks for the rehash of the telephone AND faxing instructions for the identification verification process.  Every bit of those instructions were used AND followed with NO results thus far.  I even have the fax confirmation sheets that show the faxes were sent successfully to the correct fax number.

In the first place, I would not have to resort to faxing documents if FC's telephone verification works.  I  have tried at least 10 times and even opened a support ticket.  FC stated that if it cannot be done by telephone, then I need to fax documents.  Funny, how FC's telephone verification system doesn't work, but CashCrate does.  I was able to do that with CashCrate with no problems and on the first try, no less.

The University ID AND utility bill were faxed along with FC's fax cover sheet with the appropriate member number included.  The utility bill contains my name and address (how can it NOT when the US Postal Service has no problems delivering it to my home and The Gas Co. has no issues providing me with service at my residence and sending me monthly invoices).  And YES, both forms of ID's contain information which matches my name and address in my FC account.

As a side note, I see the word "fraud" thrown around quite a bit on this site, usually coming from FC's side.  The only fraud I see in instances where selected people don't get paid, is FC denying people payment and/or giving people the run around when they try to cash out.  In this instance, no one else in my household has a FC account nor have I used another computer, besides my own, to complete offers.

In fact, by way of background information, I've opened an account with FC in late October and used it on three separate days and have since decided for other reasons, including the fact that I can make more money elsewhere, to not return.  Since, however, I did accumulate a WHOPPING total of $32.50 during the three days I tried them out, I figure what the heck, why not cash out.  But the whole process has been delayed time and time again by FC for unknown and inexplicable reasons as they have not answered my inquiries and have made the verification process a needlessly painful experience.

So, in a nutshell, folks, I can read and follow instructions and do know what is allowed and not allowed on this website.  FC is not the only site I've signed up with, but ironically, the site that contains the most bullshit.  I do not believe I've violated any of FC's policies.  However, I do consider it bad business practices when a company consistently sends out form emails asking for sensitive information such as credit card and other information not originally listed as part of its verification process.  It is also not cool to ignore people's inquiries and deny or give people the run around when all they are doing is trying to cash out.

Since I only have $32.50 to cash out, that is no skin off my back. I am aware that for every dollar I make, FC makes at least $10 off of my earnings from advertisers.  This does not include approximately 50% of the items that I did not get credit for.  My take is that I have not made enough money for FC and therefore they have decided to make it impossible for me to even cash out the small amount of earnings that I did made during my trial period.

Seems to me that is penny wise and pounds foolish because in the end FC may have achieved its short-sighted goal of inflating its bottom line, but those who have tried FC's website have long gone elsewhere with positive and more satisfying results.   

Again, what a bunch of LOSERS.

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