privacy matters offer

[april_and_boys]

I had signed up for this offer last week or so..a free 7 day trial..well it was on my bank statement today for 29.95 (forgot to cancel) I just wanted to try for the few days..anyways..I never got an email conf for joining it..in fact I even had to call to get all my log-in info just to get on the site .. how can I get my credit..when I went to request the credit it said it has to be in an email header somehow..now I dont even see it on the offers page ..I was tyring to find it to see how much it was worth..cause I forgot..lol...so how can I get credit for it...basically all i have is it on my bank statement ..palleaaase help 

(i also checked my junk mail folder too..nothin)

[MystedMoon]

I had signed up for this offer last week or so..a free 7 day trial..well it was on my bank statement today for 29.95 (forgot to cancel) I just wanted to try for the few days..anyways..I never got an email conf for joining it..in fact I even had to call to get all my log-in info just to get on the site .. how can I get my credit..when I went to request the credit it said it has to be in an email header somehow..now I dont even see it on the offers page ..I was tyring to find it to see how much it was worth..cause I forgot..lol...so how can I get credit for it...basically all i have is it on my bank statement ..palleaaase help 

(i also checked my junk mail folder too..nothin)

Unfortunately, FC will not credit you (if requesting manual credit) without that email header.
I suggest that you call the company back or from their website, request that they resend the conformation email. Many places will do that for you.
Hope this helped and best of luck to you.