Tap Research Support

[tweety0412]

I submitted a ticket via TAP and this is there reply! I guess they didn't understand my inquiry.

Hi marci,

We are sorry to hear that you did not receive your reward. We have gone ahead and issued you a one-time reward for your session.

For best results when taking surveys, please remember to consistently provide the same information that was given during the initial profiling questions. This information is used to match you to any future surveys.

If your information has changed, you can update our records, by going to the "Profile" tab.

Best Regards,

Sarah Murray
TapResearch Support

[rwhite17]

I have gotten that same message... it makes it sound like it is our fault that we don't get credits for the surveys.... I try one each day to see if it has been fixed, but that is all

[teresa3200]

I received the same message. I don't think they realize we aren't getting credited.

[dwiley11]

this is the same response i got.

[squirrelgirl44]

I don't expect this will ever get resolved. Support at FC should be communicating with Tap, not all individual members. It's been over a month now.

[catchow]

sadly I dont believe its Taps problem, the problem is on FC's side, and obviously they dont care