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Topic: Does anyone get unwanted charges on their phone bill?  (Read 6025 times)

gesus

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #15 on: February 22, 2010, 08:39:13 pm »
With Tmobile so far so good , i just came from with a horrible ending with AT&T  and they suck with their charges , i remember looking @ my bank account and seeing 15 taken out because of some weird survey i did , smh ( nothing related to FC tho )

msdensie24

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #16 on: February 23, 2010, 09:46:58 pm »
My whole bill is an unwanted charge lol. But yes theres this special lil section with Tmobile marked other charges that i have no idea what falls under it but i know i pay 14 a month and its not taxes. When i call they talk real fast or in a different language so i hang up and pay it

cowgirlx

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #17 on: February 24, 2010, 08:10:21 am »
Nope, I have a magic jack and all I have been charged is 20 a year.  Been luck enough to not have any other ammounts show up on there.

j3nn1fer

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #18 on: February 24, 2010, 08:13:09 pm »
I was getting some of those that where from online things that send you texts ....I called and had got them removed ...then blocked , they still showed up. It took along time to get them off of my bill.

mgarmstrong

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #19 on: February 27, 2010, 02:15:02 pm »
OMG Yes....You really have to watch the ATT Cell bill.....They are good at taking off the charges but you have to watch and catch them.

mrisha

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #20 on: February 27, 2010, 02:36:14 pm »
Today I opened up my combined bill with ATT and discovered there were two new charges totalling $30 for some unknown reason. I"m not sure why it was on there but it was a long distance company (which I have wireless service for already) and a billing service company. Now, this really frustrate me that they can just send me a bill and ATT would charge me that. I paid for it to avoid the disconnect but I am disputing it with my credit card company to get the overcharges back ($30). Now, I feel that I have watch all the bills...My family tells me it's because i'm online doing survey and giving away my information. They say the information is used to do these types of things. I'm a little paranoid now.  :confused1:

This type of thing has happened to me twice.  Call AT&T to dispute the bill so that they can notate  it on your bill.  Then call the company who added these new charges to cancel  the service they added to your number and be sure that they will send the $30 to AT&T so they can deduct the amount from your balance.  It usually takes about 2 billing cycles to see the deduction.  But do Pay the balance to AT&T so that  you will not have any trouble.  Once AT&T has received the $30 from the third party billing they will deduct the amount from your bill.  Also be sure to get a confirmation number from the third party biller and give that info to AT&T.  I also asked AT&T to put a block on third party billing.  Hope this helps you.
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mgarmstrong

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #21 on: February 27, 2010, 03:04:35 pm »
Also, do not complete any survey what wants you cell phone number and a PIN confirmation.....You'll get charged for sure.
But with ATT you also have to watch that they are not charing you needlessly.  Everytime I make a change to my plan (new phone, plan change, etc.), they mess up my billing/add some chages.  I check my bill line by line each month.

jnjmolly

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #22 on: February 28, 2010, 01:25:12 am »
That phone stuff drives me crazy. I started Virgin Mobile because I can't stand the unknown charges lol...I got charged so much money with my old phone companies  :BangHead:

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