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Topic: Balance Decrease  (Read 488 times)

Laceyka

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Balance Decrease
« on: June 28, 2021, 03:58:04 am »
Anyone else having problems with their balance being decreased? For example, before I did the Daily Cash Email this morning, I looked at my account and it was $19.15. As soon as I completed the email bonus, it deducted the bonus from my balance instead of adding to it so now I have $19.13. It's really odd. This has been going on for awhile now. I have contacted Fusioncash a few times trying to get help, but no one has responded yet. It's been a month.

berthabutt

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Re: Balance Decrease
« Reply #1 on: June 30, 2021, 12:13:46 pm »
If some of your credits were over 6 months old, that could be the reason.  Credits expire after 180 days.

dreamyxo

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Re: Balance Decrease
« Reply #2 on: June 30, 2021, 09:22:57 pm »
If you click on the "MY Account" tab you can see when your credits will expire.

Laceyka

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Re: Balance Decrease
« Reply #3 on: July 01, 2021, 08:03:35 am »
None have expired. Thanks for that heads up though. I just completed a survey and my balance was $19.63. As soon as the fifty cents was credited, my balance dropped two cent to $19.61. It's just really bizarre. I wish FusionCash would respond. Thank you!

cathy37

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Re: Balance Decrease
« Reply #4 on: July 10, 2021, 10:32:36 am »
I haven't had this to happen to me, but once I did have money taken away because I was earning anything and it had been six months.

Thorgrym

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Re: Balance Decrease
« Reply #5 on: August 03, 2021, 12:33:03 pm »
I'm having the same issue. Today, I had $11.38 before I earned anything. I got the $0.02 credit after I responded to the daily email and got to $11.40. Then, I did 1 link to earn $0.01. Now, my total is $11.17.

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