new updates for chase customers/employees

[Storm61115]

we do not offer personal loans. so, dont ask about them. we used to but now we dont. we do, however, have credit cards and lines or credit. u can always inquire about either one of them.

[Storm61115]

really? my employee ID got compromised? i feel like i am vulnerable to just about anything. why would someone want to do fraud when they will eventually get caught. i dont know what's going to happen now. it must have been an inside job because the person seemed to know all abo :bootyshake:ut the phones we work with. we will find u. i'm not worried about it.

[Storm61115]

i got a lot of push back from people i asked for help from today probably because of the stupid crap that was happening with my employee ID. really? i know they are there to educate but damn take the call. i dont want to deal with the customer anymore. customer today just mad me mad. especially the one who didnt believe that her account was overdrawn twice. really? ru that stupid? maybe u need to bank online.

[Storm61115]

U DO NOT HAVE TO SPELL YOUR NAME WHEN CALLING CHASE. WE MOSTLY LIKELY WILL ALREADY HAVE IT ON THE SCREEN. STOP SPELLING IT. WE DONT LIKE THAT.

[Storm61115]

i had a winner call my line today saying he was a senior citizen and chase is doing things all wrong and he's going to the feds about chase. he knows chase is under investigation and he's gonna start another investigation because we cant give out pin numbers over the phone or change them. he said if we dont go back to our old ways some people are gonna be fired and arrested. oh boy that guy made me laugh. what an idiot. he said this just because he cant get to a branch. we change things all the time to protect our customers, dude. if u dont like it, go somewhere else. we dont care.

[lguzman1]

Woo sound like your very busy, thanks for info. Well I am a chase customer and I agree with you. I do all of my online stuff and I rarely call or go in the bank unless I really need to. I hope that by say what you said it would decrease your calls, but I doubt it! good luck!

[Storm61115]

so this jokester keeps calling chase and when he gets a girl he asks if she wants to hear a joke. usually she says yes. he said whats the new game in washington.. she says what and he says swallow the leader. 

[Storm61115]

so the jokester called my line again the other day and he's like gooood moorning how r u? i said fine. then i said i know who you are. he said what does that supposed to mean? i said u are the jokester.. he said did u tell your boyfriend? i said no. he says why not?

[Storm61115]

the security questions have changed. we will asked about your auto loans, student loans, and the make and model of your car, or the year. why did they change? it makes it harder for fraudsters to get into accounts. your welcome. 

[Storm61115]

so the jokester just started calling us this year(at least to my knowledge) and he always tells perverted jokes. i wonder if he's a lonely old man. but what i dont understand is, why call chase? cant u prank someone else? like, random numbers. we dont want to be bugged like that when we're trying to work or at all. you dirty old man.

[sgluckadoo]

so the jokester just started calling us this year(at least to my knowledge) and he always tells perverted jokes. i wonder if he's a lonely old man. but what i dont understand is, why call chase? cant u prank someone else? like, random numbers. we dont want to be bugged like that when we're trying to work or at all. you dirty old man.

Maybe he is calling other places too. He could spend all day doing nothing but calling companies and telling jokes. Maybe has has some personal vendetta against Chase and this is  his way of getting them back. Stupid though, but could be a nice break between the same old calls!

[Storm61115]

so the joker stopped calling. good thing because the girls are so tired of him saying perverted jokes. he would would say what is the new game in washington. answer: swollow the leader. he would only talk to the girls. he would tell the guys that he had the wrong number and hang up.

[Storm61115]

so one of our customers said she never gets overdraft fees and she said we give her 5 business days to put in the deposit. that is not true. it is 11pm eastern standard time/10pm central  8pm in california. not the next day.. not 5 days..it's that night!