Explanation for restricted accounts.

[lightstar240]

So, anyway, the title pretty much covers the basics. But, I'll explain it a little further.

A while back, my account was temporarily restricted, something about non-US users signing up with my referral link. I had no knowledge of this, so you can imagine how confused I was. Now when I found out, all the notification did was direct me to the TOS and tell me to submit a support ticket. Support tickets take forever, and I read and reread the TOS several times, and still could not figure it out. I just kept wondering, "What have I done?" When the support ticket was answered about 1 1/2 months later, about 1/4 of my earnings had expired. I was relieved, but also surprised at the offense.
So, anyway, all I'm proposing is that if someone is restricted, at least the notification could EXPLAIN why, so that they would already know what happened and the issue could be resolved quicker. It seems like a fairly simple thing to do. Also, I suggest that you only restrict certain parts of the site depending on the offense. Even though my problem had NOTHING to do with the forums, I was still banned from them for a whole month and a half, when I could have gotten help, probably more quickly, from them instead of waiting way too long for a support ticket.

In a nutshell, let the people know what they are accused of, and just restrict access to the parts of the site relevant to the offense.

[welco1968]

we as marketers have no control on who sign up the world of internet make this hard to control stop non-us sign up would been up to fusion not accepting

[MTXleader]

well that kinda sucks i guess but you know things happen. and i agree with you and blocking off parts of the site.

[lightstar240]

well that kinda sucks i guess but you know things happen. and i agree with you and blocking off parts of the site.

At least it's fixed now for me.

[Administrator]

Hey lightspeed, you are right.  We really messed up on your support ticket and restriction time.  Your account was pushed up the chain for review and got lost in the shuffle along the way.

I've given you a little bonus that should help to make up for the unjustly expired earnings. 

As for your suggestion, unfortunately we are forced to be vague about the particular reason(s) behind an automatic restriction.  If we were more verbose about the reasons, scammers would have an easier time working out ways to defeat them.  Thanks for your suggestion, though

[lightstar240]

 If we were more verbose about the reasons, scammers would have an easier time working out ways to defeat them. 

That makes sense. Thanks for explaining that out to me.
And thanks for the bonus 

[pjc2244]

So, anyway, the title pretty much covers the basics. But, I'll explain it a little further.

A while back, my account was temporarily restricted, something about non-US users signing up with my referral link. I had no knowledge of this, so you can imagine how confused I was. Now when I found out, all the notification did was direct me to the TOS and tell me to submit a support ticket. Support tickets take forever, and I read and reread the TOS several times, and still could not figure it out. I just kept wondering, "What have I done?" When the support ticket was answered about 1 1/2 months later, about 1/4 of my earnings had expired. I was relieved, but also surprised at the offense.
So, anyway, all I'm proposing is that if someone is restricted, at least the notification could EXPLAIN why, so that they would already know what happened and the issue could be resolved quicker. It seems like a fairly simple thing to do. Also, I suggest that you only restrict certain parts of the site depending on the offense. Even though my problem had NOTHING to do with the forums, I was still banned from them for a whole month and a half, when I could have gotten help, probably more quickly, from them instead of waiting way too long for a support ticket.

In a nutshell, let the people know what they are accused of, and just restrict access to the parts of the site relevant to the offense.

It's only fair.