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Topic: is anyone else...  (Read 815 times)

mautofiedd

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is anyone else...
« on: August 07, 2013, 06:23:11 pm »
having a problem changing the station on radio loyalty? the area where one can normally change the station is just not there anymore for me...

swogden

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Re: is anyone else...
« Reply #1 on: August 07, 2013, 08:34:13 pm »
Yes.  It's been that way for me since I got online - about 6 hrs ago.

Not a great fan of the electric FM station.  I'm hoping it will be back to normal tomorrow.

But the captchas are coming up and working so I'm still getting a penny/10 minutes -- just not the music I like.

paints

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Re: is anyone else...
« Reply #2 on: August 08, 2013, 01:16:20 am »
Yep. I'm really glad you posted about it. I've been trying to figure out what's wrong with my computer lol

Thanks! :D

BlackSheepNY

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Re: is anyone else...
« Reply #3 on: August 08, 2013, 12:15:03 pm »
having a problem changing the station on radio loyalty? the area where one can normally change the station is just not there anymore for me...

You wouldn't happen to be using an Ad blocker, would you?  I know they will block that part of the page if you have one and it's turned on.

jwallbank

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Re: is anyone else...
« Reply #4 on: August 08, 2013, 01:42:14 pm »
Yea! I am - I have tried both browsers IE/Mozilla FF and have the same problem with both browsers.

sugarsandy

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Re: is anyone else...
« Reply #5 on: August 08, 2013, 01:57:23 pm »
Same here, but it didn't bother me its on most of the day while I am doing my survey's :o :-\

pkrahmer

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Re: is anyone else...
« Reply #6 on: August 08, 2013, 01:58:16 pm »
I am having the same problem too. I also tried a couple  different browsers.
I hope it can be fixed soon I would like to be able to change to the stations I like the oldies and 70's music and I miss it right now. :peace: :wave:
Be grateful for what you have and you will receive more than you ever expected

If you believe it you can achieve it.

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Newbiecouponer

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Re: is anyone else...
« Reply #7 on: August 08, 2013, 02:03:59 pm »
me as well :(

dbsaus1

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Re: is anyone else...
« Reply #8 on: August 08, 2013, 02:26:58 pm »
I use chrome and I started having problems last night. Judging by the comments other posters have made,
I seems like a problem with RL not your browser,but I am no expert.

I turn the sound down and let it run as usual. It still pays.
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paints

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Re: is anyone else...
« Reply #9 on: August 08, 2013, 02:28:34 pm »
having a problem changing the station on radio loyalty? the area where one can normally change the station is just not there anymore for me...

You wouldn't happen to be using an Ad blocker, would you?  I know they will block that part of the page if you have one and it's turned on.

That's what I thought at first, but I don't have an ad blocker on Firefox (which is the browser I'm using).
The RL page looks like this normally with Chrome, because I do have adblock on it. But not on Firefox.

swogden

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Re: is anyone else...
« Reply #10 on: August 08, 2013, 03:35:27 pm »
I sent in a ticket to support.  If this is a problem with RL (which I think it is), FC may not be able to do anything except ask RL to bring back the missing stations.

If the change is intentional on the part of RL to order to limit the amount of memory required to run the site, it may take awhile until they figure out the best combination.

If I had the option of voting for the single station I wanted to listen to, it would be the 80's station; 2nd choice is Country.

What stations would you want to listen to if you were limited to two?

ShadowWolf16

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Re: is anyone else...
« Reply #11 on: August 08, 2013, 07:59:18 pm »
I've had this problem for a little while and couldn't figure out why it had randomly disappeared. I fiddled around with everything and finally found the source of the problem when I disabled my Ad blocker and refreshed the page. After doing that, the whole side came back up and I was able to change stations. Not sure if this will work with other browsers, but I'm using Firefox. Works flawlessly now.  :)

swogden

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Re: is anyone else...
« Reply #12 on: August 08, 2013, 09:39:01 pm »
I didn't do anything with an ad blocker and I'm happy to report that the station options came back.  Hope everyone else has the station back too.

Thanks, Support, for any intervention you made on behalf of your members!

Much happier listening to the 80's station!

Heard from Support.  There is a url in the RL FAQ that we can access to report problems with the site:

http://radioloyalty.com/station-guide/index.php


I'm  keeping that url available in case any other problems occur.
« Last Edit: August 09, 2013, 11:01:20 am by swogden »

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