This topic is locked, no replies allowed. Inaccurate or out-of-date info may be present.

  • Print

Topic: Incorrect Credit for completed survey  (Read 921 times)

jwinn23

    US flag
    View Profile
  • Newbie
  • *
  • Posts: 4 (since 2013)
  • Thanked: 0x
Incorrect Credit for completed survey
« on: March 25, 2013, 02:23:14 pm »
i recently completed the Popular Brands Survey here, worth $2.40. I was able to qualify for the survey, and complete it in it's entirety. After completion, I received the message I would be credited for the completion. After checking my account, it appears I was wrongly credited with a DQ bonus of $.01, when I actually completed the entire offer and should have been credited $2.40. Any solutions?

swogden

    US flag
    View Profile
  • Gold Member
  • ********
  • Helpful Contributor Helpful Contributor
  • Posts: 2402 (since 2007)
  • Thanked: 93x
Re: Incorrect Credit for completed survey
« Reply #1 on: March 26, 2013, 03:37:13 pm »
I rarely reached the congrats page on FC, but if I do, I hold the page open for at least 10 minutes and check my account to see if the credit has been applied to my account.

If, after 10 minutes, credit has not appeared, and I want to get on to something else, I will do a screenshot of the Congrats or Thank You page and save the screenshot as a jpeg picture.  If I haven't gotten credit in 15 days -- or if, like you, got a DQ credit instead, I would send in a support ticket and attach the jpeg window and ask them why I haven't gotten the correct credit for the survey. 
No guarantee that I would get credit, but at least I've given FC Support something to work with.

  • Print
 

Related Topics

  Subject / Started by Replies Last post
9 Replies
2313 Views
Last post June 03, 2011, 07:31:56 pm
by pk1981
2 Replies
1889 Views
Last post December 24, 2012, 10:15:11 am
by tommonson321
2 Replies
845 Views
Last post August 19, 2014, 05:55:59 pm
by braggin
10 Replies
772 Views
Last post January 11, 2021, 06:56:56 am
by ssarber
2 Replies
366 Views
Last post September 05, 2021, 06:00:13 pm
by beatsdrop