SUPPORT/ADMIN HELP PLEASE????

[laine39]

ADMIN:

I HAVE NOT GOTTEN CREDIT FOR THE FOLLOWING:

GlobalTestMarket Survey  2011-10-24 » Daily offer  Check account instead.  
SSI Daily Survey  2011-10-24 » Daily offer  Check account instead.  
GiveUsYour2Cents  2011-10-24 » Daily offer  Check account instead.
MyThoughtCounts  2011-10-24 » Daily offer  Check account instead.  
GlobalTestMarket Survey  2011-10-25 » Daily offer  Check account instead.  
Paid To Click  2011-10-26 » Daily offer  Check account instead.  
GlobalTestMarket Survey  

THEY HAVE ALL BEEN COMPLETED YET THE EARNINGS ARE NOT IN MY ACCOUNT. CAN YOU PLEASE CREDIT?

[kingreyam24]

Have you completed an entire survey to where you get to the congratulations page? The list you posted is just everything you clicked on. It may not mean you completed the offer. Did you completely finish the paid to click also? To the point where it said "you have been credited already today" when you go back to the paid to click? That is the thing with all these offers, you have to make sure everything is done correctly and completely. If you are finishing the survey all the way to the congratulations page, then leave that window open until you get credited. Here is my list of everything I've clicked on today:

Paid To Click    2011-10-27    » Daily offer    Check account instead.
Samplicious Daily Survey    2011-10-27    » Daily offer    Check account instead.
SurveyHead    2011-10-27    » Daily offer    Check account instead.
GiveUsYour2Cents    2011-10-27    » Daily offer    Check account instead.
GlobalTestMarket Survey    2011-10-27    » Daily offer    Check account instead.
MyThoughtCounts    2011-10-27    » Daily offer    Check account instead.
MyThoughtCounts    2011-10-27    » Daily offer    Check account instead.
Paid To Click    2011-10-27    » Daily offer    Check account instead.

But the only thing I am getting credit for is the GlobalTestMarket Survey and one of the Paid To Clicks. Everything else I didn't qualify for.

[swogden]

When doing the daily surveys, make sure that you have cleared your cookies BEFORE you start a new survey site.  Whether you are able to complete a survey depends on your demographics.  When you are disqualified for a survey, first you have NOT completed a survey, but you can try another one on the same site to try to qualify for it.

When you reach a congradulations page saying you have completed the survey, leave that page open for at least 10 minutes or until you can see the credit in your account.  I usually have my account page open on another tab so I can refresh it easily with out affect any other FC pages that are open.
 
If it does not credit in 10 minutes, take a screen shot of the congrads page, paste it to your PAINT software, add comments to the PAINT page and save it as a jpeg picture using a name that is easy for you to remember.  (I label mine: FCPOCsurveysitedate....)  If you don't receive credit in a couple of days, send in a ticket to Support, explain the situation and attach the jpeg picture as proof of completion of the survey.  This may not get you credit, but it will give FC something to work with.  If FC doesn't get paid for the survye completion, neither will you.

You can only complete one survey on a given site in any 24 hr period.  So if you have completed a survey, note the time and don't try another one for that site until 24 hrs have passed.

[laine39]

THEY WERE ALL COMPLETED TO THE END AND CONFIRMED. THIS IS WHAT SHOWS IN MY ACCOUNT EVERYTIME I COMPLETE AN OFFER THAN IT GOES TO THE CREDIT, OTHERISE IT SAYS NOT CREDITED....I GOT BIRNED ON THESE AND NOONE FROM SUPPORT IS HELPING ME.

[laine39]

I DID GET TO THE END CONGRATULATIONS PAGE ON ALL. I'VE DONE ENOUGH SURVEYS AND WHEN THEY ARE NOT COMPLETE IT SAYS NOT CREDITED....I'M GETTING BURNED ON THESE AND NOT GETTING ANY HELP 

[IceKittyNM]

I DID GET TO THE END CONGRATULATIONS PAGE ON ALL. I'VE DONE ENOUGH SURVEYS AND WHEN THEY ARE NOT COMPLETE IT SAYS NOT CREDITED....I'M GETTING BURNED ON THESE AND NOT GETTING ANY HELP 

@laine39....

How long are you leaving the "Congratulations" page open for when you've completed a survey?? If you're getting to that page and then closing it right away, then likely you won't receive credit. You should leave that page open for anywhere from 5 to 10 minutes until it credits. As swogden mentioned, try to remember that you need to be clearing your cache & cookies before EVERY offer or survey that you do.

Have you submitted a support ticket or are you just posting here in the forum about the issues you're having? Do what swogden suggested and submit a support ticket.

[swogden]

THEY WERE ALL COMPLETED TO THE END AND CONFIRMED. THIS IS WHAT SHOWS IN MY ACCOUNT EVERYTIME I COMPLETE AN OFFER THAN IT GOES TO THE CREDIT, OTHERISE IT SAYS NOT CREDITED....I GOT BIRNED ON THESE AND NOONE FROM SUPPORT IS HELPING ME.

First:  Turn off your Caps Lock.  Typing is all caps is the same as shouting and it's tougher to read.

2nd:  It does take Support several days to respond.  If you are just asking for credit, they will generally respond by telling you to wait 7 days, then 30 days and then tell you that there is nothing they can do.

If you provide them with some proof of completion (ie a screenshot of the completion page), they may be able to do something.

If you went to another survey site and closed the congrads page too fast, you may have lost the connection that allows the survey site to check your cookies and get back to FC.  You must wait at least 10 minutes before you close the congrads window (or you until you see the credit in your account.)

AND you must clear your cookies and temps before you go on to another survey site or another offer.  But if you do that too fast, you may lose the cookies the current survey site needs to confirm that you completed your survey. 

One more thing:  you may only complete one survey for a particular survey site in any 24 hour period.  So if you have completed a survey, make a note of the time you completed it and don't try for another survey on that site under 24 hrs have passed.  (They may allow you to take another survey, but you won't get credit for it.)

[laine39]

I KEEP THE CAPS LOCK ON BECAUSE WITH THE PINCHED NERVE I HAVE, AND 5 HERNIATED DISCS IN MY NECK IT'S EASIER TO TYPE WHEN HALF MY HAND IS NUMB....NOT BECAUSE I'M SHOUTING.

[TOMAS7]

it doesn't seem to matter, I put in 5 support tickets with verification that I had completed the survey or whatever I was working on. All were denied. NOt happy as I am within $2 of cashing out, pretty pissed right now.

[kingreyam24]

it doesn't seem to matter, I put in 5 support tickets with verification that I had completed the survey or whatever I was working on. All were denied. NOt happy as I am within $2 of cashing out, pretty pissed right now.

Fusion Cash has nothing to do with the crediting for the surveys. They can't just credit your account with the money because it comes from the company that gives the survey. You have to contact the survey company if you want to get your money.

[kingreyam24]

I DID GET TO THE END CONGRATULATIONS PAGE ON ALL. I'VE DONE ENOUGH SURVEYS AND WHEN THEY ARE NOT COMPLETE IT SAYS NOT CREDITED....I'M GETTING BURNED ON THESE AND NOT GETTING ANY HELP 

I find it really hard to believe that you qualified for all the surveys in one day. It's almost impossible. Maybe one or two a day, but not all of them. You may have done the prequalification stuff and thought you completed one. Plus you said you didn't get paid to click and you always get paid for that immediately after. So you are doing something wrong.

[kingreyam24]

I KEEP THE CAPS LOCK ON BECAUSE WITH THE PINCHED NERVE I HAVE, AND 5 HERNIATED DISCS IN MY NECK IT'S EASIER TO TYPE WHEN HALF MY HAND IS NUMB....NOT BECAUSE I'M SHOUTING.

So you can't push the Caps Lock button? It does look very rude when you type in all caps.

[Cuppycake]

THEY WERE ALL COMPLETED TO THE END AND CONFIRMED. THIS IS WHAT SHOWS IN MY ACCOUNT EVERYTIME I COMPLETE AN OFFER THAN IT GOES TO THE CREDIT, OTHERISE IT SAYS NOT CREDITED....I GOT BIRNED ON THESE AND NOONE FROM SUPPORT IS HELPING ME.

Maybe if you knew how to properly use capslock this would not have happened.