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Topic: ok I have a question  (Read 1671 times)

marina48

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ok I have a question
« on: April 24, 2008, 02:45:55 pm »
Hi everyone here is my question

On the day fusion cash went offline well i should say shortly before that
I did the trial offer for video professer
never got credit
never got a email from this site saying they recieved my order
Nothing at all
So my question is Should I assume this offer was not completed and I wonder if I can go do it again I know we cannot do a offer twice but I dont think it ever went through ???
on my page says I clicked it but no credit and also nothing from the website
I,m very confused :confused1:

alissatucci

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Re: ok I have a question
« Reply #1 on: April 24, 2008, 10:19:56 pm »
If I were you, I'd click on the offer again, just to get to the page.  Then find the  contact info.  If they don't have a "contact us" type page, then look for a phone number in the terms of service.  Then just call them and ask if they've received an order from you.  Even if you don't have an order number, they can usually look you up by your name, e-mail, or zip code.

froggyjoe

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Re: ok I have a question
« Reply #2 on: April 25, 2008, 02:18:15 am »
and if this still dont work make out a trouble ticket

marina48

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Re: ok I have a question
« Reply #3 on: April 25, 2008, 06:27:53 am »
Yep found their phone number I will give this a try thanks

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