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Topic: Balance stuck at $24.10  (Read 557 times)

dpappa

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Balance stuck at $24.10
« on: July 14, 2010, 02:07:25 am »
Howdy,
            My balance is $24.10 and then when I log in the next day it will be $23.95. After I do my days work it's back to $24.10. This is 3 days now. Does anyone have any idea what is happening? Please advise.
 
                                                                                             Thanks,
                                                                                             dpappa  :sad1: :dontknow:




crystalhodder

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Re: Balance stuck at $24.10
« Reply #1 on: July 14, 2010, 11:17:04 am »
Go check in your account if its showing up there.  If your talking about your toolbar counter then mine did that for around 4 days then all of a sudden it got right on its own.  But if its not showing up in your account page were it lists it then I suggest you contact admin with a support ticket.  Wish I could offer you more help.  Have good day. 
 :thumbsup: :wave:

dpappa

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Re: Balance stuck at $24.10
« Reply #2 on: July 15, 2010, 06:42:07 am »
Yeah,
          It just did it again & that makes 4 days. Thanks for the help.

                                                     dpappa

dpappa

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Re: Balance stuck at $24.10
« Reply #3 on: July 16, 2010, 04:29:26 am »
And yet again. That makes 5 days. Suspiciously so close to $25.00 cash out.

                                                     dpappa

swogden

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Re: Balance stuck at $24.10
« Reply #4 on: July 16, 2010, 03:17:18 pm »
I don't use the toolbar so I'm curious to know whether the balance figure you're looking at is the one shown in the toolbar as opposed to the one on your account page.

Are you at 24.10 on your account page?  I consider that page gospel so if it doesn't reflect all of your activity each day, you do need to contact FC and ask them to check it out.  I make a point of checking the account page after each transaction to make sure that it's been recorded properly. 

If it's just the toolbar, would still be a good idea to let FC know that there is a problem with the recordkeeping between the "real" account and the toolbar "account" figures.  I know they check the forum, but there is no guarantee that they see everything in a timely basis.

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