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Topic: how long does it take to get a response  (Read 2142 times)

meadowsmay1130

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how long does it take to get a response
« on: November 09, 2007, 11:15:45 am »
i sent in a support ticket and an email with my info for my cash out, how long does it take to get a response for the ticket I submitted? and how do I know they received the email with my info?

Madd4Money

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Re: how long does it take to get a response
« Reply #1 on: November 09, 2007, 11:16:45 am »
i sent in a support ticket and an email with my info for my cash out, how long does it take to get a response for the ticket I submitted? and how do I know they received the email with my info?

Have you checked back under Support to see if you ticket has been responded to?

Madd4Money

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Re: how long does it take to get a response
« Reply #2 on: November 09, 2007, 12:24:57 pm »
yep! I got nothin'

hmmmmm  i don't usually wait longer than 24 hrs (usually less) for a response.  Maybe the verification is taking longer than expected.  How long has is actually been since you opened the ticket?

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