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Topic: Is there any way we can enhance the mechanism of Approvals in JIRA  (Read 328 times)

Ben458

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Right now, as per my knowledge, the Approval feature is working in a way that only of the Approver approves the transition, it happens. In case of multiple approvers, even if one approver approves/rejects the action then the decision of first approver is considered and taken into account and the transition takes place.

What I expect?

In case of multiple approvers, the decision of each approver should be considered and only then the decision should be passed.

Please let me know if we can in any way, enhance the Approval activity.

Thanks in Advance!

ShelAnder

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Re: Is there any way we can enhance the mechanism of Approvals in JIRA
« Reply #1 on: September 27, 2024, 05:06:52 am »
You're suggesting an improvement to the Approval feature requiring input from all approvers instead of just the first one. I agree with your point—having multiple approvers should mean that each of their decisions is considered before the transition is finalized. This ensures a more balanced and thorough approval process, especially for critical actions.

SPACEXanter

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Re: Is there any way we can enhance the mechanism of Approvals in JIRA
« Reply #2 on: September 27, 2024, 05:07:20 am »
There are ways to improve the approval process in JIRA. You can try setting up custom workflows where you add approval steps before moving to the next stage. You can configure specific statuses like "Awaiting Approval" so it’s clear who needs to approve the task. Also, JIRA’s built-in automation tools can help notify approvers when something's pending, reducing delays. It might help to create a dedicated approval group to streamline things further. If you want, you can read more about setting up workflows on jira stories. It’s about customizing JIRA to suit your team's needs and keeping things organized!

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