got a email from tap research, the is what they said

[dwiley11]

Hi Darin,
Thank you for reaching out! I am so sorry you're having this trouble. We are aware of the issue, and we're currently in the process of working on a resolution. I will let you know when I have an update.

Sincerely,

Sarah Murray
Customer Service Manager
 

On March 3, 2019, 4:01 PM CST support@tapresearch.com wrote:

[s34g35j]

thank you for providing this info please continiue to update status

[Yukichan77]

Hopefully this is a good sign. I check every day but still no luck.

[seesawing]

Glad to see a response from Tap indicating an awareness of this non-crediting issue with FC members' accounts.  This is forward progress on resolving the issue.  Now the right hand does know what the left hand is doing, to re-write an old saying.

[rob110]

Thanks for sharing, hope they get it solved.

[kjstrukel]

Great news.  It is nice to hear that Tap recognizes there is an issue.  I applaud their customer service efforts!

[nannycoe1]

I am glad you got a response and shared it with us. TY

[lywb2168]

Thanks for sharing, I am glad that at least they know and hopefully they will fix it soon

[JoyinJ]

Thank you for sharing this.    Here is wishing for a quick resolution.

[Angiesw]

Thanks so much for sharing.  I am waiting for it to be working again!   

[squirrelgirl44]

Hopefully we will all get back credit for DQs and completions. Last credits I got were February 15? Almost 3 weeks now.

[Sawman214]

Thank you I think everyone has been wondering the same thing.

[bhdz]

Thanks for posting this. Like others, I am glad that Tap Research is aware of the problem and is  trying to do something about it. I hope a resolution is reached soon.

[bshee58]

Yes please fix the problem with TR, they don't give credit for surveys.

[s34g35j]

any news on tap would be appreciated thank you in advance