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Topic: got a email from tap research, the is what they said  (Read 2033 times)

bostonphil

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Re: got a email from tap research, the is what they said
« Reply #15 on: March 08, 2019, 01:18:04 am »
I think this is some kind of conflict between TAP and Fusion Cash and we, members, are caught up in the middle. I have stopped attempting TAP on FC until the situation is resolved.

surveygrabber

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Re: got a email from tap research, the is what they said
« Reply #16 on: March 08, 2019, 04:28:26 am »
Thanks for keeping for sharing this. We'll keep this in mind.

Nancy5

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Re: got a email from tap research, the is what they said
« Reply #17 on: March 09, 2019, 05:30:01 am »
Thanks for sharing that news
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teresa3200

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Re: got a email from tap research, the is what they said
« Reply #18 on: March 09, 2019, 07:17:01 pm »
Thanks for the update, hopefully it will be resolved soon.

sfreeman8

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Re: got a email from tap research, the is what they said
« Reply #19 on: March 10, 2019, 07:21:11 am »
Hi Darin,
Thank you for reaching out! I am so sorry you're having this trouble. We are aware of the issue, and we're currently in the process of working on a resolution. I will let you know when I have an update.

Sincerely,

Sarah Murray
Customer Service Manager
 

On March 3, 2019, 4:01 PM CST support@tapresearch.com wrote:



I got the same message yesterday. I think it's on FC's side. Wish they'd get their act together. This used to be a great place to make a few pennies but now we can't even do that!!!

dsosnowski06

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Re: got a email from tap research, the is what they said
« Reply #20 on: March 10, 2019, 08:09:51 am »
Has to be something on FC side as I have been able to do TAP surveys on 3 other sites with no problems.  Even getting the DQ amount on those sites.

seesawing

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Re: got a email from tap research, the is what they said
« Reply #21 on: March 10, 2019, 03:08:13 pm »
I am anxiously following this issue.  I had hoped we would see something resolved rather quickly.  I certainly hope we're not caught in the middle of "phone tag" between FC and Tap.  Whether it is a technical or contractual issue we members are in limbo waiting.  FC is certain to lose big money when FC members' work on Tap surveys (completed + DQ'd) is discovered to not be properly crediting FC members' accounts.

kathleenkleinhans

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Re: got a email from tap research, the is what they said
« Reply #22 on: March 10, 2019, 04:34:18 pm »
I recieved the same email a couple of weeks ago.  Sure hope they get it fixed soon!

ccandpam

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Re: got a email from tap research, the is what they said
« Reply #23 on: March 12, 2019, 05:45:52 am »
Thank you so very much for sharing that information with us. It helps me to stay optimistic that Tap will be up and running really soon.

dwggs

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Re: got a email from tap research, the is what they said
« Reply #24 on: March 12, 2019, 06:28:07 am »
Thanks to all that shared that they have received this email message from Tap Research.  Hopefully they will resolve this issue quickly but until then I will just try one a day to see if it credits. 
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nmbrown863

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Re: got a email from tap research, the is what they said
« Reply #25 on: March 12, 2019, 07:14:43 am »
I hope it gets resolved soon. Really missing those credits. They add up!

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