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Topic: no check no support answer  (Read 2153 times)

maxprohits

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no check no support answer
« on: February 11, 2019, 07:55:19 am »
I have never received my requested check and still no answer to my support ticket.
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NRAJOE

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Re: no check no support answer
« Reply #1 on: February 11, 2019, 10:27:26 am »
Good luck... ::)
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sbenkoski

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Re: no check no support answer
« Reply #2 on: February 11, 2019, 10:49:08 am »
You had to have gotten paid  ????   how long did it take ?
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NRAJOE

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Re: no check no support answer
« Reply #3 on: February 11, 2019, 01:14:50 pm »
Quote from: sbenkoski on February 11, 2019, 10:49:08 am
You had to have gotten paid  ????   how long did it take ?

Who? Me?  ???
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dsosnowski06

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Re: no check no support answer
« Reply #4 on: February 11, 2019, 03:26:57 pm »
Put in a support ticket every day or every other day until you get a answer.  Support has been very slow getting back to people.  Also set up a Paypal account or direct deposit into your bank account.  This is much safer
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betlynjua

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Re: no check no support answer
« Reply #5 on: February 11, 2019, 07:13:58 pm »
Quote from: maxprohits on February 11, 2019, 07:55:19 am
I have never received my requested check and still no answer to my support ticket.
When was your check request made?  Are you still within the waiting period for it to be processed or was this a cash out from more than a month ago? 

I'm not saying this is what happened because I don't know all the details but we have to keep track of when our cash out requests are made then mark a calendar at the approximate date of delivery.

If it's been longer than 2 months or so, refresh the support ticket. 

I hope you get good results soon.
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bostonphil

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Re: no check no support answer
« Reply #6 on: February 11, 2019, 08:34:19 pm »
When did you request your check?  When did you open a support ticket?
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maxprohits

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Re: no check no support answer
« Reply #7 on: February 12, 2019, 06:06:13 am »
It says my check was dispatched on Jan. 17th.  My support ticket is 5 days old.
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Ebony77

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Re: no check no support answer
« Reply #8 on: February 12, 2019, 06:36:32 am »
I have not got approved yet
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bostonphil

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Re: no check no support answer
« Reply #9 on: February 13, 2019, 06:29:10 am »
Quote from: maxprohits on February 12, 2019, 06:06:13 am
It says my check was dispatched on Jan. 17th.  My support ticket is 5 days old.

Yes, you should have received the check by now. Support tickets are now sometimes or often taking more than a week. I, also, recommend PayPal or Direct Deposit for the future.

There is nothing more that you can do but wait for Fusion Cash to respond. I would give it another few days and then perhaps open a second ticket. It might be that FC is researching your situation.

Other members have reported some frustration when having a problem with payment but all problems eventually seem to be resolved and the member does get paid.
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maxprohits

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Re: no check no support answer
« Reply #10 on: February 17, 2019, 05:19:27 am »
Support has replied and my check has been resent.
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bostonphil

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Re: no check no support answer
« Reply #11 on: February 17, 2019, 06:21:28 pm »
Quote from: maxprohits on February 17, 2019, 05:19:27 am
Support has replied and my check has been resent.

Glad for the good news. Please keep us updated. I suggest that from now on you have your earning sent to PayPal or Direct Deposit.
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dsawan

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Re: no check no support answer
« Reply #12 on: February 20, 2019, 11:02:40 am »
always best to go with support
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