Sorry, but I need to vent!!!!

[cateyes1]

I experienced the WORST customer service last night at a shop near me; I don't want to mention the name of the store because I'm not in the habit of publicly trashing people or business' (Even if they DO deserve it).
Tuesday afternoon I bought something from this store. I paid cash for it. I took it home and found out it didn't work. So last night less than 24 hours later I took it back to the shop and asked if I could get a refund. The girl in the shop told me NO even though I still had the receipt. I asked if I could get a FREE replacement instead then.
Again this person told me "NO." I asked to talk to a manager now as I’m not happy and I explained that I had just bought the item had got it home and it didn't work. The manager just smiled and told me to my face that I was "OUT OF LUCK." No refund. No FREE replacement. Grrrrrrrrr.
I'll tell you what...I am NEVER buying another LOTTERY TICKET from there again .................GOTCHA HEHE

[nannycoe1]

You should call the corporate office

[kjstrukel]

that is hilarious.  I was hooked til the end.  You definately got me!!

[snuggleycutejc]

Vent at the right channels does the best goes a long way. Agreed, call the corporate office all the stores has a store number so no names are needed. I learned venting really help the heart, but; venting can help you get the story together. I wish you  OHMAN I wanted to win the lottery. 

[debidoo]

Ok that was truly amusing.  Very good twist at the end.  Hey I seriously think it would be a great idea refunds for non-winning or a consolation prize.  The prizes are too darn big as it is.  Well again very funny thanks for the smile.

[alarisracing]

Thanks for the laugh.

[countrygirl12]

OK I see most people replied before reading to the end. I had a reply typed then went back to read the rest and saw it was a joke. This type of thing has happened before and a lot of people do not know they do have recourse even if a company is not playing fair. So I was telling you what steps you can take.

Someone else had mentioned "corporate". Not every company has a "corporate office". If you are a small business owner unless it is a franchise like McDonald's where you may own the local store but still answer to someone above you - if you own a small business then you do not have anyone above you.  But there are still courses of action a consumer can take if you totally rip them off.  You may not get money back but when people google you they can find where reports have been filed with the BBB and what your response was.

I have googled businesses and decided not to deal with them when I saw they had several complaints and they refused to do anything.

[sbenkoski]

    Thanks for the good laugh !!   

[sak4kat]

good one

[stretch1967]

That's funny. I needed a good laugh

[Nancy5]

That was a good one!  I was thinking what to write to help you get your money back, until I read the last line.  You really got me and made me laugh.

[betlynjua]

Wow, that's a good one.  Up to the last line of your post, I was just thinking about how the brick and mortar retail industry is in trouble because of the online businesses.  How dumb it was for these employees to be so reckless and to dig themselves into a big hole. 

I must say that I'm relieved and amused - probably more amused.  Thanks for the good laugh. 

[didiinvent]

SMART …

[adriarobi]

I could actually picture it happening!

Good one!

 

[Madisonmerri]

AHAHAHA... i used to post these all the time on fb and my family would be like 'oh my gosh i though you were really hurt' and later they just laugh about it. pays to be the family joker sometimes!