Thanks for let me know that, hopefully we will get it soon.
I have figured it out, and I have got it immediately applied to my account. I'm laughing now because its really easy. the best way is to go to the support link, you will get an automated help service pop up. Type the question "how do i get my $5 sign up bonus?" The system will respond and you will find a link the the registration page, where these is some tiny field you may have missed (this was my error -- forgot b-day and gender -- lol). Once you fill this in you should see the credit immediately. (by the way, make sure you have confirmed your email and phone too)
I hope you see this reply, I tried to figure this out as quickly as possible. best of luck with the site, let me know if it works for you!!
- B