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Topic: Email error  (Read 877 times)

squirrelgirl44

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Email error
« on: August 31, 2016, 08:40:07 am »
Did not receive my daily email today. I "re-signed up" for them. Going to my account page, I'm getting this:

Action Required: Your email address (xxxxxxxxxx@hotmail.com) is not receiving our messages. When attempting to send you an email, we encountered this error: Delivery time expired. Please update your email address, checking carefully for typographical errors. You should also confirm that the account is still active.

Yet, I am still receiving emails from FC offering surveys to complete... Please look into this

squirrelgirl44

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Re: Email error
« Reply #1 on: August 31, 2016, 11:50:13 am »
^

I already opened a support ticket. I won't be able to cash out today as long as this issue is occurring

squirrelgirl44

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Re: Email error
« Reply #2 on: August 31, 2016, 02:45:45 pm »
This was the response I received to my support ticket:

FusionCash Support
2016-08-31 14:32:11   Not all emails are the same. If your provider is blocking one or more of our emails there is not much we can do from our end.

Uh. I've had this same email for 20 years. I've belonged to FC for like 8 years. This is an FC issue, not an issue with my email.

And my ticket was immediately closed. Not the best response I've seen...

myfreebees316

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Re: Email error
« Reply #3 on: August 31, 2016, 11:30:11 pm »
Daily email i thought they did away with that

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