HELP-ATT charging me over $200 for internet only!

[berthabutt]

Since I started using wifi my monthly internet bill has gone from $50  to over $200 with AT&T!   HELP please

[kimber62372]

$200??? Get rid of your internet provider! Threaten to cancel with them and some times they will try to sweeten you up by making you stay with them with better deals or offers. OR just cancel all together and switch to another provider. Good luck!  

[mrrangerrick]

I switched to a mobile hotspot (paid $200) for it and then I buy top-up cards to pay for my internet. I get unlimited 4G for $35 a month. There's no way for them to "overcharge" me because I only pay with a top-up card (it's like a gift card).

[Timberlan127]

I thought our internet was bad but $200 a month beats ours. You need a new provider. We have Hughes Net and pay around $70. I have friends that bundle their internet, phone and tv and get great deals but we don't have cable here. Look around and I think you will find something much better than what you have.

[yikes77]

Before you start switching providers, check your bandwidth usage.  It's possible you're using it for other things in the background.  Do you use a cloud storage service ?

[countrygirl12]

Since I started using wifi my monthly internet bill has gone from $50  to over $200 with AT&T!   HELP please

No one on here can help you. You need to call ATT.  Are you on a deal where it is unlimited use or do you get a certain amount of data and you are going over your allotment?  ATT cannot know if you have wifi in your home.  Sounds to me like you are just using more data and you do not have unlimited data

Call ATT and first off : Ask for a call center in the US.  If they argue with you say it again.  They have to transfer you.  This info came from ATT.  We recently had a rep from h*ll who pretty much refused to let us speak to a supervisor or anyone else.  Finally we told her "Transfer me to your supervisor NOW or I will hang up and get someone else to do so and report you for refusing"  she finally did it.

Anyway, after you get to the US then ask for a supervisor (unless it is a matter of going over your allowed allotment and then it is your fault not theirs).

[countrygirl12]

$200??? Get rid of your internet provider! Threaten to cancel with them and some times they will try to sweeten you up by making you stay with them with better deals or offers. OR just cancel all together and switch to another provider. Good luck!  

If you are in a contract you cannot threaten to cancel. 

[countrygirl12]

I switched to a mobile hotspot (paid $200) for it and then I buy top-up cards to pay for my internet. I get unlimited 4G for $35 a month. There's no way for them to "overcharge" me because I only pay with a top-up card (it's like a gift card).

Is it really unlimited?  The phones at Walmart say "unlimited" but if you read the tiny print then it is only 5 gig.

[lvstephanie]

What are you using to connect your WiFi to the internet?! Usually if you're using DSL (which is what I'm guessing since it's AT&T) they don't normally have a cap on bandwidth. Or are you talking about a cellular connection? If that's the case, I'd ditch that and connect your WiFi to a line of some sort (eg cable, DSL, phone-line / modem, etc.) You shouldn't connect your phone to WiFi if that connection from the WiFi router to the net is also via a cellular connection; that just defeats the purpose since you're just trading the cellular costs from off your phone and onto the WiFi-cellular connection.

[southernhorizons]

I switched to a mobile hotspot (paid $200) for it and then I buy top-up cards to pay for my internet. I get unlimited 4G for $35 a month. There's no way for them to "overcharge" me because I only pay with a top-up card (it's like a gift card).

What service provider do you have? Is it really unlimited data, or do you get throttled after a certain limit is reached?

[ladavia89]

Are you using the internet on your phone or another device? I have ATT for both cell service and internet and haven't experienced anything like that

If you're using a mobile device to connect to wifi make sure you turn your cellular data off. If the wifi goes out it'll automatically start using the cellular data which could cause you to go over the data limit

[pmagalei]

I wish I could of some assistance to you. Good thing we have a lots of helpers already here to help you with the matter at hand. Hope you'll get it resolved in due time. I am not very good when it comes to computer/phone connections and or bills. Good luck!

[bettey13]

Just for Internet! That's crazy. Try a bundle, internet and tv or even phone. We have a bundle through att no premium channels our bill is half that-good luck.

[ro901]

I pay $59.99/mo for HughsNet and I think that's high. Can't get cable here.

[vp44]

You must be talking about a cell phone wifi. ATT charging $200 for wifi and they do not have a limit on how long your online. You should get regular dsl and save your cell phone gigs. ATT does not even charge taxes.