Radio Loyalty: lots of us had been blocked, re-instated
and blocked again.
For my part, I have been blocked and re-instated.
However, I never asked to be re-instated a second
time.
This is the second letter they sent me to get re-instated
A WORD OF CAUTION: The adware free anti-virus messed up
my computer. I had to uninstall it.
Here is the letter:
Carter Toni
Jul 22 (7 days ago)
to bcc: me
Thank you for contacting us.
We understand your frustration in not being able to access RadioLoyalty. There are a number of different reasons our system may have detected your activity as suspicious. These reasons include, but are not limited to, having multiple players open at once, launching the player in a non-active window, and previous activity patterns that have been detected by the same advertisers, or adware that is present on your computer.
In order to attempt to correct these issues, we recommend the following steps:
1. Run adware or virus software on your computer to identify any issues. A good free one is available here:
http://download.cnet.com/Ad-Aware-Free-Antivirus/3000-8022_4-10045910.html?part=dl-&subj=dl&tag=button2. Be sure to only have one instance of RadioLoyalty open at a time.
3. When you launch the player, allow it to fully load before switching tabs or performing other tasks.
4. Ensure that your browser and flash player are both up to date with their most recent versions. To check what version of flash you are running and update it if necessary, visit:http://www.adobe.com/software/flash/about/
5. Ensure that you are not using any ad blocking addons or software.
We allow a one time reapplication to be granted access to RadioLoyalty. If you feel you have taken steps in correcting these issues, please reply to this email explaining what steps were taken. We will then consider you for readmission into the program. Please note that if you are flagged again, we will be unable to reconsider access to our platform.
Thank you,
http://download.cnet.com/Ad-Aware-Free-Antivirus/3000-8022_4-10045910.html?part=dl-&subj=dl&tag=button