I opened a ticket when Radio Loylaty didn’t give me credit. It was closed after an hour with the excuse to wait a week and the credit should appear. That’s totally B.S. for anyone that has ever used Radio Loylaty. The credits come on daily. They don’t there is a problem. You’re supposed to fill out a ticket when there is a problem but apparently with the new staff (an it must be a new support staff ‘cuz they never did this before) they will closed the ticket on you before the problem is resolved if they feel it’s really not a problem and you just ‘panicked unnecessarily’. TWO YEARS I’ve been using Radio Loyalty. I know how it works. There is a problem if the credits don’t show up the day you use it because it’s a daily thing. Radio Loyalty doesn’t give back credits a week later.
I have been listening to RL on FC since June, 2013 and agree that there have been crediting problems with RL occasionally -- once last September and again in early January. On these occasions back credits were provided in a day or so (ie not in the same day, but usually in one or two days.)
The technical problems - that result in captchas not appearing or a submit link that doesn't work - come and go. They might be related to the browser being used, pop-up blockers etc etc -- or it could a glitch in the RL server.
I've had a variety of problems with the captcha not appearing at 10 min intervals or not letting me enter the code, but I usually just refresh and that tends to clear up the problem for a while. Yes, I lose the penny (or 2) each time I have to refresh, but I still average more than 50c/day from RL.
I have not had a crediting problem with RL today -- been listening for 12 hrs and have had 70c credited so far. If the captcha comes up and I can submit it, I'm comfortable that eventually the credit will come through.