Videos Not Working

[catherinedwhite]

Is anyone else having trouble with videos not working?
I never could get the Philadephia Cream Cheese to work
and those are some of my favorite holiday cooking tips.
Kept saying not available at this time.

Having some problems with several of the others too.
It makes it tough for me because I count on the videos
to complete the 5 cents daily so I can complete the PTC.

Hope they get back in good working order soon.

[rghvac69]

I'm having the trouble with the 1 cent Watch the video offer. I click on it, but the video won't appear or play. This started happening yesterday.

[Kay0338]

Same problem here, plus the 1/2 videos aren't crediting.

[bostonphil]

I am not allowed to view the Philadelphia Cream Cheese offer but I have watched it many times on different sites so that may be why. 

I am having trouble with Matomy videos.  It has been taking longer to get credit. I need to leave the window open for a longer time after watching the video. However this morning, I could not get credit at all. I watched the video in its entirety twice and never got the message that offer was completed.

I really have liked these Matomy videos. I hope the glitch gets fixed soon. 

 

[Tidee666]

I Just sent out a ticket for the same problem with the videos. But im not worried the FC support team works pretty fast at getting back to you when you have issues with the site.

[atvgirl1]

I have been having trouble with the videos loading.  some will come up others are just a black screen.  the cream cheese video has never loaded for me which is to bad because they are always great at the holiday time.

[dsawan]

2 cent ones don't work

[nannycoe1]

Yes I have been having trouble with them for a few weeks now. And this morning the crazy skeleton video that never works is back. I am very disappointed with the videos lately.

[rghvac69]

Videos are working for me this morning, but they have been acting crazy lately.

[dsawan]

working today

[nannycoe1]

I am having the same problems you guys are, glad it is not my comp.Hope they get it fixed soon

[Tidee666]

me too

[Kfickes]

Is anyone else having trouble with videos not working?
I never could get the Philadephia Cream Cheese to work
and those are some of my favorite holiday cooking tips.
Kept saying not available at this time.

Having some problems with several of the others too.
It makes it tough for me because I count on the videos
to complete the 5 cents daily so I can complete the PTC.

Hope they get back in good working order soon.

I have had those problems for watching these videos. I hope they get it fixed soon. Have you tried to use a different browser to complete and get credit for those videos. Sometimes it works for me. Good luck to you.

[cneimsn]

Me too.  Sometimes it credits and some times it doesn't.....

[SweetApril74]

Same here for philadelphia creamcheese video!