cashout problems

[blackbeauty]

I've been with fusioncash since may of last year,around october of last year I cashout my 109.50 that I had in my account,but I couldn't get my money because they wanted me to send them my ID and I explained to them my situation and that I couldn't do that because I didn't have a fax machine or a car where I could go somewhere to do it,still they told me that I couldn't cashout,so I stopped visiting the site and doing offers.Recently,logged in to see if anything had change and thats when I saw the phone verification and the direct deposit.Before I verified my phone I opened a ticket specifically asking them if I verify my phone will it be enough to cashout and in response they told me yes.Today i did some offers and I earn 28.70 bucks so I tried to cashout and they told me that I coulldn't because i had a previous cashout denied so I explained that someone told me that I could and in response they told me that she didn't know what she was talking about and that they talked to her.Can someone please help me.

[Administrator]

The support representative who helped you was new to the job at the time and didn't fully understand our policies regarding your situation.  I already apologized - and again - I am sorry.

While we made a mistake, you are still eligible to be paid.  All you have to do is provide your identification as requested.

[ramdhanie]

hmm.. on that notedo you have a scanner ? most printers have scanners.. could you possibly scan your id and email it to them...? just a suggestion
Good Luck 

[blackbeauty]

no I don't have that either.

[Administrator]

If you have no access whatsoever to any fax machine or scanner, then you can go to a Kinkos or similar store where they will let you send a fax for a fee.

[LendaL]

blackbeauty if ur disabled at the moment, perhaps u could get a neighbor to help you with that stuff..and to be on the safe side in case you ever have to  do this again...if I were you..i would invest in a scanner..they arent really that expensive..cuz it seems like ur cashout is gonna be held up until u get them the info they're requesting

[natoya]

I don't understand, I was denied credit for BIDZ.com, which I bought several items from after I signed up with them and now I waited almost four months for them to tell me I can't receive credit, this is total bull, i am so upset, what is the sense of my really spending my time and money doing these offers and to be cheated from been credited. I spent my money for nothing.

If I have proof that I bought from BIDZ.com and did sign up with them will I still get credited.

I need to understand why I was denied this payment.  Please help