I have an associates degree in accounting and I have used H & R Block for years. I find that the program is really easy to use and now that I have a degree family members let me do there taxes. My sister always gives me a little to do her taxes when she got over 6 grand she gave me $200 so I was happy, I have done my brothers for the last two years and last year he finally paid me back some of the money he owed me for years. He got over 6 grand as well and I ended up with $900 from him, but he owed me over 3 grand but I was happy with nine hundred so my husband and I used it to buy flooring for my house and we put a wasll up to the kitchen because that way it is cheeper in the winter to just heat the areas where water would freeze and where we sleep, and with the wall up we save in the summer because we don't cool the kitchen because in is useless when you run the dryer or cooking stove. They won't do that this year because my brother didn't make as much and same goes with my sister. I did a couple of others and for payment I asked for ink for printer and paper and believe or not no one even gave me that. One friend (so called) I got them over 10 grand and they didn't give me anything for doing it, when they went to a tax person they were charged over two hundred and all I was asking for was ink for the printer which was $32 and a package of paper which was $2.50 do you think that was unreasonable? I mean $35 tops compared to there $200 to a tax person so I didn't do there taxes last year and I am not doing it this year, I can't afford to buy the ink to print there copy so they can pay $200 to someone else. But great program.