sorry,Kymberli0529 but im glad someone else did it before i did.. i thought about doing it myself.. maybe if u uninstall it and remove it completly it will get better.. also try doing a disk cleanup and defragment after u remove it from ur computer.. any questions, please email me @ odoms6598@yahoo.com my husband tinkles with computers from time to time in his spare time, so we may be able to talk u through cleanin up your computer..