Daily paid email problems

[jorhea]

This is the 3rd day that I have not been able to do the daily email and get credit.    I have tried submitting a support ticket but the button at the bottom of the 2nd screen to submit it is not there!!    I am getting VERY frustrated. The spot where the email stops working for me is when it brings up the white box where normally it gives you a phrase or code to enter to go to the website. The box stays white. It is working in the daily ptc so I know it is NOT my computer or it would not work there either. Can someone please help me?     

[shawnthewoman]

Same here (see post in this forum) and not looking too likely that a resolution is forthcoming.  Seems as long as the problem is only affecting a minority of users, its okay.

[jorhea]

OK, I just renewed my AVG and someone said to disable the linkscanner when working on FC and that is working for me. To do that, open your AVG, double click on linkscanner and uncheck everything. Then go to FC and work. When done, open AVG again and click fix problem and it will enable your linkscanner again. Good luck!

[gizmo42]

OK, I just renewed my AVG and someone said to disable the linkscanner when working on FC and that is working for me. To do that, open your AVG, double click on linkscanner and uncheck everything. Then go to FC and work. When done, open AVG again and click fix problem and it will enable your linkscanner again. Good luck!

The question here is do they have AVG? They might have something else wrong.

[carolton]

OK, I just renewed my AVG and someone said to disable the linkscanner when working on FC and that is working for me. To do that, open your AVG, double click on linkscanner and uncheck everything. Then go to FC and work. When done, open AVG again and click fix problem and it will enable your linkscanner again. Good luck!

disabling the linkscanner on AVG worked for me all the pages seemed to be operating as normal after i disabled it

[gizmo42]

This is the 3rd day that I have not been able to do the daily email and get credit.    I have tried submitting a support ticket but the button at the bottom of the 2nd screen to submit it is not there!!    I am getting VERY frustrated. The spot where the email stops working for me is when it brings up the white box where normally it gives you a phrase or code to enter to go to the website. The box stays white. It is working in the daily ptc so I know it is NOT my computer or it would not work there either. Can someone please help me?     

I would keep writing e-tickets to them and keep bugging them until the problem is fixed. If not then If there is a number I would call the number and they can possible get it fixed alot faster. That's all I can help u with I wish I was Fusion Cash so I can figure out the problem for you. Keep me posted and let me know if you got this problem resolved.

[schoolvan]

hi,jorhea I did that disable the linkscanner in AVG when working on FC, it worked for me today 10/16. Thank you, lets see what happens tomorrow. AVG must have done something never had to do that before.     

[schoolvan]

disabling the linkscanner on AVG worked for me also, everything worked again for today 10/17. AVG must have done something. 

[TOMAS7]

Thankfully it sounds like it was fairly easy to correct or to take care of, but it also shows how important it is for people to share the information that they have discovered in trying to correct things, it will no doubt help someone else further down the road. Thanks for sharing. Take care.

[TXmomma]

OK, I just renewed my AVG and someone said to disable the linkscanner when working on FC and that is working for me. To do that, open your AVG, double click on linkscanner and uncheck everything. Then go to FC and work. When done, open AVG again and click fix problem and it will enable your linkscanner again. Good luck!

Thank you so much for sharing this.  I have had problems with links not working right on this site for over a month now, and after trying different browsers and different computers, I was about to throw in the towel.  After reading your post here, I remembered updating my AVG, so I went in and disabled the linkscanner and now all the links work!! 

Unfortunately, I still haven't received my daily emails for about 2 weeks now.

Thanks again for sharing this....you have eased my frustrations

[TTnutso]

  THANK YOU  :thumbsup:THANK YOU  THANK YOU  been trying to figure out the same problem  and found your post everything is now working right THANK YOU

[schoolvan]

OK, I just renewed my AVG and someone said to disable the linkscanner when working on FC and that is working for me. To do that, open your AVG, double click on linkscanner and uncheck everything. Then go to FC and work. When done, open AVG again and click fix problem and it will enable your linkscanner again. Good luck!

Thank you so much for sharing this.  I have had problems with links not working right on this site for over a month now, and after trying different browsers and different computers, I was about to throw in the towel.  After reading your post here, I remembered updating my AVG, so I went in and disabled the linkscanner and now all the links work!! 

Unfortunately, I still haven't received my daily emails for about 2 weeks now.

Thanks again for sharing this....you have eased my frustrations

click on daily on front page have to click on daily email banner again and put your email in like you did before to get it going again, that is what I did to start it again.   

[girlswin2]

Make sure that you go into your antivirus and input into the allow section put in www.fusioncash.net so that it will allow fc to work.  I got vipre and I put it in and I have no problems with it.  do samething in internet options also.   

[dsawan]

No probs on my end. had some a few weeks ago but FC fixed.

[LaTashaS28]

I was having the same problem today until I read this post...and I disable the linkscanner on AVG like you said and it worked for me. So Thank you for your help!