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Topic: No surveys available?  (Read 1718 times)

rwhite17

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Re: No surveys available?
« Reply #15 on: November 23, 2019, 08:30:56 am »
I can't do tap here due to my IP updating recently and apparently putting a proxy... I know it has to be them as I can do Tap where I work in a different city on  my phone but can't do them at home

tuffys_daughtr

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Re: No surveys available?
« Reply #16 on: November 24, 2019, 02:09:11 pm »
rwhite17, I had that issue for quite a few months with Tap, it said I was using a proxy or VPN, which I wasn't but sometimes my laptop uses the proxy because I guess I'm too far away from the router, idk, but about a month or so ago, the surveys came back. I had even sent them a help ticket, they responded but their answer was no help. So I just kept checking it a few times a week, and it finally started letting me do them again! So just keep checking it!!

countrygirl12

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Re: No surveys available?
« Reply #17 on: November 26, 2019, 06:25:03 am »
I actually sent a support ticket because I am having some issues with some parts of the site. Just to see if there is a problem. I don't really expect a reply.  I have two tickets open and the other has been open for over 3 months.  I even got a thing that said it has been elevated to expedited level and that was a few weeks ago and have not heard anything since.  I don't see how it can take so long to respond to help tickets.  They must be getting a few hundred a day.

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